Remote Travel Experience Planner

Effortless travel solutions ETS; New Zealand; Remote; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote work environment

Training and ongoing support

Professional growth opportunities

Travel-related perks and benefits

Collaborative and supportive team

Job summary

Effortless travel solutions ETS is seeking an Experience Planning Coordinator to design and coordinate memorable travel experiences for clients in a fully remote role. You will gather client preferences, craft itineraries, and provide ongoing support throughout the journey.

The ideal candidate demonstrates excellent communication, strong organizational skills, and comfort with online booking tools. Training and collaborative team culture are offered.

Qualifications

• Strong communication and customer service skills.
• High attention to detail and organization.
• Comfort with technology and online systems.
• Ability to learn new tools quickly.
• Hospitality, travel, or customer service experience preferred.
• Self-motivated with strong time-management skills.

Responsibilities

• Communicate with clients to understand goals and preferences.
• Provide accurate, up-to-date information and personalized recommendations.
• Create well-organized plans and itineraries.
• Support clients before, during, and after their experience.
• Utilize online tools and systems for coordination and booking (training provided).
• Maintain professional and timely communication.

Skills

Communication

Customer service

Attention to detail

Time management

Tech-savvy

Learning new tools

Hospitality/travel experience

Tools

Booking platforms

CRM systems

Job description

Effortless travel solutions ETS is seeking an Experience Planning Coordinator to design and coordinate memorable travel experiences for clients in a fully remote role. You will gather client preferences, craft itineraries, and provide ongoing support throughout the journey.

The ideal candidate demonstrates excellent communication, strong organizational skills, and comfort with online booking tools. Training and collaborative team culture are offered.