Remote Client Experience & Travel Journey Coordinator

Effortless travel solutions ETS; Raglan; Remote; NZD 48,000 - 72,000; Full time

Benefits offered by this job

Fully remote work environment

Industry tools and training

Professional development

Travel benefits and perks

Job summary

Effortless travel solutions ETS is seeking a detail-oriented Client Experience & Journey Coordinator to support clients throughout the travel planning process. This fully remote role emphasizes clear communication, personalized service, and proactive coordination.

You will respond to client preferences, provide destination information, organize itineraries, and use booking and client management systems (training provided). Flexible scheduling and a collaborative team culture are offered.

Responsibilities

• Understand client travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

Job description

Effortless travel solutions ETS is seeking a detail-oriented Client Experience & Journey Coordinator to support clients throughout the travel planning process. This fully remote role emphasizes clear communication, personalized service, and proactive coordination.

You will respond to client preferences, provide destination information, organize itineraries, and use booking and client management systems (training provided). Flexible scheduling and a collaborative team culture are offered.