Remote Travel Experience Planner

Effortless travel solutions ETS; Auckland; Remote; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Training and support

Career growth

Travel perks

Collaborative team culture

Job summary

Effortless travel solutions ETS is seeking an Experience Planning Coordinator to help clients design and organize memorable travel experiences. You will provide information, tailor recommendations, and support clients throughout their journey from planning to post-travel follow-up.

The role is fully remote, offering access to training and ongoing support, with opportunities for professional growth within a collaborative team.

Qualifications

• Strong communication and customer service skills.
• High attention to detail and organization.
• Comfort with technology and online systems.
• Ability to learn new tools quickly.
• Hospitality, travel, or customer service experience preferred.
• Self-motivated with strong time-management skills.

Responsibilities

• Communicate with clients to understand their goals and preferences.
• Provide accurate, up-to-date information and personalized recommendations.
• Create well-organized plans and itineraries.
• Support clients before, during, and after their experience.
• Utilize online tools and systems for coordination and booking (training provided).
• Maintain professional and timely communication.

Skills

Communication

Customer service

Attention to detail

Technology literacy

Learning new tools

Time management

Tools

Online booking systems

Job description

Effortless travel solutions ETS is seeking an Experience Planning Coordinator to help clients design and organize memorable travel experiences. You will provide information, tailor recommendations, and support clients throughout their journey from planning to post-travel follow-up.

The role is fully remote, offering access to training and ongoing support, with opportunities for professional growth within a collaborative team.