Remote Travel Experience Planner

Effortless travel solutions ETS; Wellington; Remote; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Fully remote work environment

Training and ongoing support

Travel-related perks

Job summary

Effortless travel solutions ETS is seeking experienced Experience Planning Coordinators to assist clients in planning and coordinating memorable travel experiences. The role emphasizes strong communication, organization, and support in a fully remote environment.

Ideal candidates enjoy client interaction, attention to detail, and adapting to online systems. Training is provided, with opportunities for professional growth within a collaborative team.

Qualifications

• Strong communication and customer service skills.
• High attention to detail and organization.
• Comfort with technology and online systems.
• Ability to learn new tools quickly.
• Hospitality, travel, or customer service experience preferred.
• Self-motivated with strong time-management skills.

Responsibilities

• Communicate with clients to understand their goals and preferences.
• Provide accurate, up-to-date information and personalized recommendations.
• Create well-organized plans and itineraries.
• Support clients before, during, and after their experience.
• Utilize online tools and systems for coordination and booking (training provided).
• Maintain professional and timely communication.

Skills

Communication

Customer service

Attention to detail

Organization

Tech-savvy

Time management

Tools

Booking systems

CRM systems

Job description

Effortless travel solutions ETS is seeking experienced Experience Planning Coordinators to assist clients in planning and coordinating memorable travel experiences. The role emphasizes strong communication, organization, and support in a fully remote environment.

Ideal candidates enjoy client interaction, attention to detail, and adapting to online systems. Training is provided, with opportunities for professional growth within a collaborative team.