Regional Account Manager - Flexible Hours, 24/7 Ops

Millennium; Auckland; On-site; NZD 75,000 - 120,000; Full time

Job summary

Millennium Services Group is seeking a Regional Account Manager to lead cleaning and security service contracts across Auckland, Waikato and Bay of Plenty. You will manage a team of Supervisors and frontline staff, ensuring service quality, safety, and client satisfaction.

Reporting to the National Operations Manager, you’ll balance hands-on site involvement with strategic leadership, delivering operational excellence and maintaining strong client relations across multiple sites in NZ.

Qualifications

• 3-5 years' experience in cleaning, security, contract services, or related service industry.
• Experience leading supervisors and frontline teams across multiple sites.
• Sound client relationship and service delivery experience.
• Budgeting, labour costs, payroll processes, and operational reporting.

Responsibilities

• Ensure safety: training, induction, audits, compliance across sites.
• Lead rostering, workforce compliance, payroll processing.
• Maintain strong client relationships and fulfil contractual requirements.
• Oversee site operations, equipment maintenance, and regulatory compliance.
• Support 24/7 operations with flexible hours and hands-on leadership when required.

Skills

Leadership

Client relationships

Service delivery

Budget awareness

Safety compliance

Operational reporting

Multi-site oversight

Payroll awareness

Problem solving

Driver license

Tools

MS Office

Job description

Millennium Services Group is seeking a Regional Account Manager to lead cleaning and security service contracts across Auckland, Waikato and Bay of Plenty. You will manage a team of Supervisors and frontline staff, ensuring service quality, safety, and client satisfaction.

Reporting to the National Operations Manager, you’ll balance hands-on site involvement with strategic leadership, delivering operational excellence and maintaining strong client relations across multiple sites in NZ.