Contract Manager

Millennium Services Group Limited; Christchurch; On-site; NZD 34,000 - 48,000; Full time

Job summary

Millennium Services Group is seeking an experienced supervisor to lead night cleaning teams across Christchurch and Timaru sites. You’ll be on the floor, not behind a desk, ensuring the night operation runs smoothly through site visits and timely decisions.

The role requires leadership of frontline teams, rostering support, and a focus on safety, quality, and client satisfaction. Great opportunity to advance within a dynamic cleaning services company.

Qualifications

• Prior experience in commercial cleaning is essential.
• Demonstrated leadership of frontline teams.
• Strong people-management and decision-making abilities.
• Excellent organization and time-management skills in a fast-moving environment.
• Ability to coach and train team members.
• Good knowledge of cleaning methods, equipment and products.

Responsibilities

• Lead, support and mentor night cleaning teams.
• Coordinate evening operations across Christchurch and Timaru sites.
• Conduct site visits, quality inspections and spot checks.
• Ensure cleaning standards and client KPIs are met.
• Act as first point of contact for evening operations.
• Organise shift coverage and respond to absences.
• Support rostering and workforce planning.
• Deliver consumables and equipment to sites as needed.
• Support recruitment and onboarding activities.
• Ensure equipment is maintained and used properly.
• Maintain health and safety standards.
• Respond to client requests and resolve issues quickly.
• Identify opportunities to improve service delivery.

Skills

Night shift leadership

People management

Site coordination

Quality inspections

Tools

Rostering software

Job description

About Us

Millennium Services Group is one of New Zealand & Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.

About Us

Millennium Services Group is one of New Zealand & Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003. We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company. We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, which enables us to make places and spaces better for people every day. To find out more about our organisation visit www.millenniumsg.com.

The Role

This is a hands-on leadership position where you’ll be visible across our Christchurch and Timaru sites, supporting our frontline teams and making sure the night operation runs smoothly. You won’t spend your night sitting behind a desk. You’ll be visiting sites, checking quality, supporting your people, responding to operational issues and making decisions to keep services running.

Wednesday-Sunday: 8:00PM to 2:00AM | $30.00 per hour

What You’ll Be Doing

• Lead, support and mentor our night cleaning teams
• Coordinate evening operations across multiple Christchurch sites
• Conduct site visits, quality inspections and spot checks
• Ensure cleaning standards, KPIs and client expectations are achieved
• Act as the first point of contact for evening operational matters
• Organise shift coverage and respond to unexpected absences
• Support rostering and workforce planning
• Deliver consumables and equipment to sites when required
• Support recruitment, onboarding and training
• Ensure equipment is maintained and used correctly
• Maintain strong health and safety standards
• Respond to client requests and resolve issues quickly
• Identify opportunities to improve service delivery

About You

We’re looking for someone who is reliable, confident and comfortable taking ownership.

You’ll Ideally Bring

• Previous commercial cleaning experience
• Experience leading or supervising frontline teams
• Strong leadership and people-management skills
• The confidence to make decisions and solve problems independently
• Excellent organisation and time-management skills
• The ability to prioritise across multiple sites in a fast-moving environment
• Experience coaching and training team members
• Good knowledge of commercial cleaning methods, machinery and products
• A sound understanding of workplace health and safety
• Experience with rostering, stock management and basic computer systems
• Strong communication skills and the ability to build positive relationships with clients and employees
• A proactive approach and pride in delivering great service
• Must be flexible with varying start and finish times.

Make the night operation yours

If you’re an experienced cleaner or supervisor ready for more responsibility, this role gives you the opportunity to lead people, manage an operation and make a visible impact across our Christchurch and Timaru sites.

Job ID: A9XPG

Why Join Us?

By joining Millennium Services Group, you’ll become part of a dedicated team that services a wide range of clients across Australia and New Zealand—giving you the chance to build your skills and grow your career with us!

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.