Regional Operations Lead – Cleaning & Security

Millennium Services Group Limited; Invercargill City; On-site; NZD 110,000 - 160,000; Full time

Job summary

Millennium Services Group Limited in Invercargill is seeking a Regional Operations Manager to oversee a portfolio of cleaning and security contracts across the Southland Region. You will lead Supervisors across the region, be visible on sites, work with clients and teams, solving problems and ensuring we deliver what we promise.

The role requires a hands-on leadership style, 3–5 years in facilities operations, strong budget and labour management, and the ability to coordinate rosters, payroll

Qualifications

• 3–5 years' experience within cleaning, security, facilities, contract services or similar operational environment.

Responsibilities

• Take ownership of operational performance across your regional portfolio
• Lead, coach and develop Supervisors and frontline teams across multiple sites
• Build trusted relationships with clients and become a key operational partner
• Ensure contractual commitments, KPIs and service standards are consistently achieved
• Oversee recruitment, onboarding, training, performance management and workforce planning
• Manage labour, rostering, payroll, budgets and operational reporting
• Conduct site visits and quality audits and lead service recovery where required
• Identify opportunities to improve productivity, efficiency and service delivery
• Ensure strong health & safety, regulatory and company compliance
• Provide practical, hands-on leadership when your teams need support

Skills

Operational leadership

Client relationships

Budget & labour management

Rostering & payroll

MS Office proficiency

Problem solving

Decision making

Hands-on leadership

24/7 availability

NZ Driver Licence

Tools

Excel

Word

Outlook

Job description

Millennium Services Group Limited in Invercargill is seeking a Regional Operations Manager to oversee a portfolio of cleaning and security contracts across the Southland Region. You will lead Supervisors across the region, be visible on sites, work with clients and teams, solving problems and ensuring we deliver what we promise.

The role requires a hands-on leadership style, 3–5 years in facilities operations, strong budget and labour management, and the ability to coordinate rosters, payroll