Recovery Coordinator, Supported Recovery (Mon–Fri)

ACC New Zealand; Rotorua; Presencial; NZD 70.000 - 103.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

9% employer superannuation

Life insurance

Income protection insurance

Descripción de la vacante

ACC New Zealand in Rotorua is seeking Recovery Coordinators for Level 1 or Level 2 within the Supported Recovery team. You will coordinate rehabilitation plans, remove barriers to recovery and support clients to achieve independence and, where appropriate, return to work.

Monday to Friday, with no weekends or public holidays, and salary bands reflect Level 1 and Level 2 appointments. We value strong communication, client-centred care and collaboration with whānau, providers and employers.

Formación

• Experience in customer service, relationship management, case management, rehabilitation, health, wellbeing or social service environments.
• Strong communication skills and the ability to build trust with clients, whānau, providers and employers.
• Excellent organisation and time management with the ability to manage competing priorities.
• Sound problem-solving and decision-making capability.
• Resilience and adaptability when supporting clients with complex circumstances.

Responsabilidades

• Be the primary point of contact for clients requiring ongoing support.
• Coordinate rehabilitation plans and remove barriers to recovery.
• Support clients to achieve greater independence and return-to-work where appropriate.
• Collaborate with clients, whānau, providers and employers to keep people safe and supported.
• Contribute to meaningful recovery outcomes across a range of complexities.

Conocimientos

Customer service

Relationship management

Case management

Rehabilitation

Health & wellbeing

Social services

Communication skills

Organisation & time management

Problem-solving

Adaptability

Technology proficiency

Descripción del empleo

ACC New Zealand in Rotorua is seeking Recovery Coordinators for Level 1 or Level 2 within the Supported Recovery team. You will coordinate rehabilitation plans, remove barriers to recovery and support clients to achieve independence and, where appropriate, return to work.

Monday to Friday, with no weekends or public holidays, and salary bands reflect Level 1 and Level 2 appointments. We value strong communication, client-centred care and collaboration with whānau, providers and employers.