Recovery Coordinator — Rehab & Return-to-Work Champion

ACC New Zealand; Whangarei; On-site; NZD 70,000 - 103,000; Full time

Benefits offered by this job

9% employer superannuation

Life and income protection insurance (

Career progression opportunities

Ongoing coaching and development

No weekend or public holidays

Job summary

ACC New Zealand is seeking a Recovery Coordinator within Supported Recovery. You will be the primary contact for clients requiring ongoing support due to injury complexity, coordinating rehabilitation plans with clients, whānau, providers and employers to promote independence.

You will contribute to keeping kiwis safe at work, at home, and everywhere in between while helping people achieve meaningful recovery outcomes. Monday to Friday work pattern applies with no weekends or public holidays.

Qualifications

• Experience in customer service, relationship management, case management, rehabilitation, health, wellbeing or social service environments.
• Strong communication skills and the ability to build trust with clients, whānau, providers and employers.
• Excellent organisation and time management with the ability to manage competing priorities.

Responsibilities

• Coordinate rehabilitation plans for clients and remove barriers to recovery.
• Support clients to achieve greater independence and, where appropriate, return to work.
• Collaborate with clients, whānau, providers and employers to enable positive recovery outcomes.

Skills

Communication skills

Relationship management

Case management

Rehabilitation

Time management

Problem solving

Resilience

Adaptability

Technology proficiency

Client-centered approach

Team collaboration

Job description

ACC New Zealand is seeking a Recovery Coordinator within Supported Recovery. You will be the primary contact for clients requiring ongoing support due to injury complexity, coordinating rehabilitation plans with clients, whānau, providers and employers to promote independence.

You will contribute to keeping kiwis safe at work, at home, and everywhere in between while helping people achieve meaningful recovery outcomes. Monday to Friday work pattern applies with no weekends or public holidays.