Receptionist / Front Office Administrator

Queenstown and Southland NZ Realty; Queenstown; Presencial; NZD 42 000 - 58 000; Tempo integral

Resumo da oferta

Bayleys Frankton is seeking an experienced Receptionist / Front Office Administrator to join our friendly, high-performing team on the Arrowtown main street. You will be the first point of contact, delivering a welcoming, professional front-of-house experience while providing strong administrative support to the sales team.

This diverse role combines front-of-house excellence with essential admin duties, including listing preparation, database upkeep, AML compliance, and coordination of

Qualificações

• Previous experience in reception and/or administration within a professional environment is preferred.
• Strong commitment to client service and a welcoming demeanor.
• Ability to thrive in a busy environment, manage competing priorities, and stay organized.

Responsabilidades

• Professionally manage reception and warmly welcome clients, visitors, and staff.
• Prepare listing and sales documentation including marketing submissions and property packs.
• Maintain database accuracy and reporting; coordinate email marketing and client communications.
• Coordinate AML processes and documentation and ensure brand compliance.

Conhecimentos

Reception experience

Customer service

MS Office

Ferramentas

MS Office

Descrição da oferta de emprego

Is this the opportunity you have been waiting for to take your career to the next level?

Due to the team expanding, Bayleys Frankton is looking for an experienced, cheerful, and enthusiastic Receptionist / Front Office Administrator to join our friendly, supportive, and high-performing team.

This is a pivotal role within our business and often the first point of contact for our clients. You will take pride in creating a welcoming, professional front-of-house experience while also providing strong administrative support to our sales team.

Based on bustling Arrowtown’s main street, this is a varied, fast-paced role that offers responsibility, autonomy, and the opportunity to build a long-term career with a market-leading real estate brand.

About the Role

This diverse position combines front-of-house excellence with essential administrative support. Your responsibilities will include:

• Professionally managing reception and warmly welcoming clients, visitors, and staff
• Preparing listing and sales documentation including marketing submissions, flyers, brochures, and property information packs
• Managing property listings across Bayleys and third-party websites
• Maintaining database accuracy and reporting
• Coordinating email marketing, newsletters, and client communications
• Managing AML processes and documentation
• Coordinating social media and digital marketing activity
• Ensuring compliance with Bayleys branding, systems, and processes

About You

You will be a proactive, reliable team player with a positive, can-do attitude who genuinely enjoys helping people.

You will bring:

• Previous experience in reception and/or administration, ideally within a professional services or property environment
• A caring, approachable manner and a strong commitment to client service
• The ability to thrive in a busy environment, manage competing priorities, and remain calm under pressure
• Excellent organizational skills and strong attention to detail
• Confidence using Microsoft Office and general office systems
• Initiative, accountability, and pride in your work and personal presentation
• A growth mindset and willingness to take ownership of your role
• Previous experience in real estate is an advantage but not essential.

Why Join Bayleys?

Bayleys has the largest sales team in the Wakatipu District and is known for delivering exceptional customer service. Our sales consultants are supported by an outstanding administrative team, and together we work hard, innovate, and support one another.

By joining Bayleys, you are joining an extended family where:

• Professionalism and client care come first
• Team culture and wellbeing matter
• Initiative and hard work are recognized and rewarded
• Remuneration will be based on experience and demonstrated capability.

Only applicants with the right to work in New Zealand will be considered. Due to the volume of applications, only shortlisted candidates will be contacted.