Receptionist and Campus Support

Fletcher Building Limited; Auckland; On-site; NZD 45,000 - 60,000; Full time

Job summary

Fletcher Building Limited in Auckland seeks a friendly Reception and Campus Support team member to create a welcoming, professional experience for visitors, customers and suppliers at our Head Office. You will answer calls, manage mail and deliveries, provide administrative support across the site, and help maintain an efficient, sustainable workplace.

A proactive, organised approach and strong communication are essential.

Qualifications

• Exceptional customer service and communication skills.
• Strong proficiency across Microsoft 365 and digital workplace tools.
• Ability to confidently manage multiple priorities in a fast-paced environment.
• Excellent organisational skills and attention to detail.
• A proactive, solution-focused approach.
• Professional, friendly, and adaptable with a genuine passion for helping others.
• Ability to build positive relationships across all levels of the organisation.
• A commitment to sustainability, environmental responsibility, and continuous improvement in workplace practices.

Responsibilities

• Greet and assist visitors, customers and suppliers at Fletcher Building Head Office.
• Manage and direct incoming calls across the business.
• Provide administrative, operational and campus support services as required.

Skills

Customer service

Microsoft 365

Multitasking

Organisational skills

Proactive

Friendly demeanor

Relationship building

Sustainability

Tools

Microsoft 365

Job description

Fletcher Building is a company with a celebrated history which started in New Zealand over 110 years ago. We’re listed on both the NZX and ASX and have significant operations in New Zealand, Australia and the South Pacific. With more than 15,000 people, the Fletcher Building family is a community made up of people who use all of their experience, skills and individuality to do amazing work. We are enriched by many different languages, customs and lifestyles.

About the Role

As part of the Reception and Campus Support team, you will be responsible for creating a welcoming and professional experience for visitors, customers, and suppliers while supporting the efficient operation of Fletcher Building Head Office. As the first point of contact, you will greet and assist visitors, manage and direct incoming calls across the business, and provide administrative, operational, and campus support services as required.

In this role, you will contribute to a positive workplace culture that reflects Fletcher Building's commitment to excellence, sustainability, and environmental responsibility, helping to create an efficient, well-functioning, and environmentally conscious workplace.

About You

We are looking for someone with the following skills and experience:

• Exceptional customer service and communication skills
• Strong proficiency across Microsoft 365 and digital workplace tools
• Ability to confidently manage multiple priorities in a fast-paced environment
• Excellent organisational skills and attention to detail
• A proactive, solution-focused approach
• Professional, friendly, and adaptable with a genuine passion for helping others
• Ability to build positive relationships across all levels of the organisation
• A commitment to sustainability, environmental responsibility, and continuous improvement in workplace practices

Based at our busy and modern head office in Penrose, you will be part of a thriving organization with many different businesses under one site so if you enjoy interacting with a diverse group of people, you will certainly enjoy this role! This is a permanent position with consistent hours, a great team and genuine opportunities for long term career progression. You will be exposed to new challenges and responsibilities so if that is something that appeals to you, then we can’t wait to meet you!