Receptionist & Administration Support

Stand Childrens Services Tu Maia Whanau; Auckland; On-site; NZD 50,000 - 62,000; Full time

Job summary

Stand Tū Māia in Manukau City, Auckland, seeks a dedicated administrator with a welcoming, whanau-oriented approach to support tamariki and whānau. The role emphasizes respectful engagement, data entry, reception duties and general admin, contributing to a safe, nurturing environment for tamariki and families.

Ideal candidates bring customer service experience, strong Microsoft Office skills, and a commitment to cultural humility and health and safety in a supportive team setting.

Qualifications

• Experience in customer service, reception, data entry and general administration.
• IT literacy with Microsoft Suite and related office tools.
• KiwiHost or equivalent customer service training.

Skills

Welcoming empathy

People from all walks of life

Te Ao Māori understanding

Relationship building

Health and safety focus

Customer service experience

Reception and admin experience

Data entry

Microsoft Office / IT literacy

KiwiHost or equivalent training

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

A call to you to help create a world where children and families are valued and flourish

The vision of Stand Tū Māia is Tāmatatia and Tiakanga. That tamariki and whānau who experience multiple forms of adversity will have their safety and wellbeing restored and preserved for future generations. To this end our services strengthen family relationships, support the development of child and adult self-regulation and core executive skills, and work to reduce sources of stress. Respect and healing relationships are at the heart of our mahi. All staff are expected to demonstrate cultural humility and a commitment to restoration of whānau as a form of Te Tiriti redress.

You will bring:

• Motivation to offer others a feeling of home and welcome, a sense of whanau or family and an experience of comfort, care, safety and security.
• Ability to work with people from all walks of life
• Openness to understanding and valuing Te Ao Māori
• Ability to form strong, positive, trusting relationships with tamariki and whānau
• Consistent attention to health and safety
• Experience in customer service, reception, data entry and general administration
• Organisation, reliability and attention to detail
• IT Literacy Microsoft Suite
• KiwiHost or equivalent customer service training

We offer a strong sense of team, good working conditions, a genuine commitment to wellbeing and significant training and professional development opportunities. We celebrate and seek diversity and are committed to building an inclusive workplace where everyone can be their ‘true' selves.

As an employee of Stand Tū Māia you will be a Pou Māia nō Tū Māia. This means we will stand together side by side, shoulder to shoulder in achieving our vision. Together we are resilient, strong and confident pillars of the house of Stand Tū Māia.

The position is full time and is based in Manukau City, Auckland.

Police and Oranga Tamariki vetting is required.

No overseas appliciants need apply

For more information check our website link below or, for an informal chat or visit, contact Helena Dean on 021 1319383 or email ***********@standtumaia.nz.

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