Receptionist

Scenic Hotel Group; Dunedin; On-site; NZD 42,000 - 54,000; Full time

Job summary

Scenic Hotel Dunedin City, part of Scenic Hotel Group, is seeking a friendly receptionist to welcome guests and assist with check-ins and check-outs at 123 Princes Street, Dunedin. This role offers 30 hours per week on a 7-day roster with morning and afternoon shifts.

You will manage reservations, respond to guest inquiries, share local attractions, and keep the reception and public areas tidy. A minimum of 1 year in a similar role and excellent verbal communication skills are required.

Qualifications

• Minimum 1 year experience in a similar role.
• Excellent verbal communication skills.

Responsibilities

• Welcoming and assisting guests with check-in/check-out.
• Handling reservations and providing daily reservation management.
• Responding to guest inquiries and sharing local attraction information.
• Maintaining clean and tidy reception and public areas.
• Managing administrative duties, including mail handling.

Skills

Verbal communication

Education

1 year experience in similar role

Job description

Scenic Hotel Group - Dunedin, South Island

Hotel: Scenic Hotel Dunedin City
Location:123 Princes Street, Cnr Princes & Dowling Streets
Hours of Work: 30 hours guaranteed per week. Monday - Sunday on a 7-day rostered timetable
Shifts: Morning & Afternoon shifts: 6.30am - 3pm and 2.30pm - 11pm.
Explore:https://www.scenichotelgroup.co.nz/dunedin/scenic-hotel-dunedin-city

Is This Your Ideal Role?

If you're all about creating awesome guest experiences, love working with people, and prefer a job where you won't be sitting behind a desk all day, while also enjoying tasks like meeting and greeting guests, assisting with check-ins and check-outs, advising on reservations, managing daily reservations, responding to guest inquiries, sharing local attraction info, and even keeping our reception and public areas spick and span - then this hotel receptionist job might just be your perfect match.

Key Tasks & Responsibilities

• Welcoming and assisting guests with check-in/check-out.
• Handling reservations and providing daily reservation management.
• Responding to guest inquiries and sharing local attraction information.
• Maintaining clean and tidy reception and public areas.
• Managing administrative duties, including mail handling.

Skills, Experience & Qualifications Required

• A minimum of 1 years experience in a similar role, and
• Excellent verbal communication skills.

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT:Now, Right, Together, and Sustainably
Now:We act fast “Now” for exceptional guest experiences
Right:We get it “Right” from the start, with ongoing training to elevate our service quality.
Together:We grow “Together” in a team that boosts our work and guest experiences.
Sustainably:We're fully committed to “Sustainability” driving a positive impact for our planet.