Guest Experience Front Desk Agent

Scenic Hotel Group; Dunedin; On-site; NZD 42,000 - 54,000; Full time

Job summary

Scenic Hotel Dunedin City, part of Scenic Hotel Group, is seeking a friendly receptionist to welcome guests and assist with check-ins and check-outs at 123 Princes Street, Dunedin. This role offers 30 hours per week on a 7-day roster with morning and afternoon shifts.

You will manage reservations, respond to guest inquiries, share local attractions, and keep the reception and public areas tidy. A minimum of 1 year in a similar role and excellent verbal communication skills are required.

Qualifications

• Minimum 1 year experience in a similar role.
• Excellent verbal communication skills.

Responsibilities

• Welcoming and assisting guests with check-in/check-out.
• Handling reservations and providing daily reservation management.
• Responding to guest inquiries and sharing local attraction information.
• Maintaining clean and tidy reception and public areas.
• Managing administrative duties, including mail handling.

Skills

Verbal communication

Education

1 year experience in similar role

Job description

Scenic Hotel Dunedin City, part of Scenic Hotel Group, is seeking a friendly receptionist to welcome guests and assist with check-ins and check-outs at 123 Princes Street, Dunedin. This role offers 30 hours per week on a 7-day roster with morning and afternoon shifts.

You will manage reservations, respond to guest inquiries, share local attractions, and keep the reception and public areas tidy. A minimum of 1 year in a similar role and excellent verbal communication skills are required.