Receptionist

Scenic Hotel Group; Paihia; On-site; NZD 36,000 - 48,000; Full time

Job summary

Scenic Hotel Group is seeking a friendly hotel receptionist for Scenic Hotel Bay of Islands in Paihia. The role involves greeting guests, managing check-ins and check-outs, handling reservations, and providing local information to guests.

You will respond to inquiries, maintain reception and public areas, and support basic administrative tasks. The position is a fixed-term contract from September 2026 to end May 2027.

Qualifications

• A minimum of 1 years experience in a similar role.
• Excellent verbal communication skills.

Responsibilities

• Welcoming and assisting guests with check-in/check-out.
• Handling reservations and providing daily reservation management.
• Responding to guest inquiries and sharing local attraction information.
• Maintaining clean and tidy reception and public areas.
• Managing administrative duties, including mail handling.

Skills

1 year experience

Verbal communication

Job description

Hotel:

Hotel: Scenic Hotel Bay of Islands

Location: 58 Seaview Road, Paihia

Shifts: Day Shifts - 7am till 3pm. Evening Shifts - 3pm till 11pm. Depending on Events.

Employment Type: Fixed-Term from September 2026 until End May 2027.

Hours: Minimum guaranteed of 30 hours per week Or 15-20 hours per week.

Explore: https://www.scenichotelgroup.co.nz/paihia/scenic-hotel-bay-of-islands/

Is This Your Ideal Role?

If you're all about creating awesome guest experiences, love working with people, and prefer a job where you won't be sitting behind a desk all day, while also enjoying tasks like meeting and greeting guests, assisting with check-ins and check-outs, advising on reservations, managing daily reservations, responding to guest inquiries, sharing local attraction info, and even keeping our reception and public areas spick and span – then this hotel receptionist job might just be your perfect match.

Key Tasks & Responsibilities

• Welcoming and assisting guests with check-in/check-out.
• Handling reservations and providing daily reservation management.
• Responding to guest inquiries and sharing local attraction information.
• Maintaining clean and tidy reception and public areas.
• Managing administrative duties, including mail handling.

Skills, Experience & Qualifications Required

• A minimum of 1 years experience in a similar role, and
• Excellent verbal communication skills.

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT:Now, Right, Together, and Sustainably
Now:We act fast “Now” for exceptional guest experiences
Right:We get it “Right” from the start, with ongoing training to elevate our service quality.
Together:We grow “Together” in a team that boosts our work and guest experiences.
Sustainably:We're fully committed to “Sustainability” driving a positive impact for our planet.

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/