Reception & Admin Officer, Community Nursing

New Zealand Government Joba; Dunedin; On-site; NZD 68,000 - 72,000; Part time

Job summary

Health New Zealand – Te Whatu Ora Southern in Otago seeks a friendly Reception/Administration Officer for Wakari Hospital. The role is part-time (0.3 FTE) in Community Nursing, providing reception, phone and email support, and basic administrative duties.

You will be the first point of contact, manage appointments and records, support meetings, and collaborate with clinical and non-clinical staff. A minimum level of education and two years’ admin experience are required, with strong computer

Qualifications

• A minimum of NCEA Level 2 or equivalent.
• At least two years' experience in an administrative, clerical, or office support role.
• Strong computer skills, including Microsoft Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• High levels of professionalism and confidentiality.
• The ability to work independently and as part of a team.
• A proactive approach and willingness to learn new systems and processes.
• Experience within the health sector and knowledge of office systems and procedures would be advantageous.

Responsibilities

• Providing high-quality reception and customer service support
• Managing telephone and email enquiries
• Coordinating appointments and maintaining administrative records
• Preparing meeting agendas, taking minutes, and tracking actions
• Maintaining electronic and paper filing systems
• Supporting service administration and office processes
• Assisting with continuous improvement initiatives and administrative projects
• Working collaboratively with clinical and non-clinical staff to ensure smooth service delivery

Skills

Reception

Customer service

Communication

Confidentiality

Time management

Education

NCEA Level 2 or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Health New Zealand – Te Whatu Ora Southern in Otago seeks a friendly Reception/Administration Officer for Wakari Hospital. The role is part-time (0.3 FTE) in Community Nursing, providing reception, phone and email support, and basic administrative duties.

You will be the first point of contact, manage appointments and records, support meetings, and collaborate with clinical and non-clinical staff. A minimum level of education and two years’ admin experience are required, with strong computer