Reception/Administration Officer

New Zealand Government Joba; Dunedin; On-site; NZD 68,000 - 72,000; Part time

Job summary

Health New Zealand – Te Whatu Ora Southern in Otago seeks a friendly Reception/Administration Officer for Wakari Hospital. The role is part-time (0.3 FTE) in Community Nursing, providing reception, phone and email support, and basic administrative duties.

You will be the first point of contact, manage appointments and records, support meetings, and collaborate with clinical and non-clinical staff. A minimum level of education and two years’ admin experience are required, with strong computer

Qualifications

• A minimum of NCEA Level 2 or equivalent.
• At least two years' experience in an administrative, clerical, or office support role.
• Strong computer skills, including Microsoft Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• High levels of professionalism and confidentiality.
• The ability to work independently and as part of a team.
• A proactive approach and willingness to learn new systems and processes.
• Experience within the health sector and knowledge of office systems and procedures would be advantageous.

Responsibilities

• Providing high-quality reception and customer service support
• Managing telephone and email enquiries
• Coordinating appointments and maintaining administrative records
• Preparing meeting agendas, taking minutes, and tracking actions
• Maintaining electronic and paper filing systems
• Supporting service administration and office processes
• Assisting with continuous improvement initiatives and administrative projects
• Working collaboratively with clinical and non-clinical staff to ensure smooth service delivery

Skills

Reception

Customer service

Communication

Confidentiality

Time management

Education

NCEA Level 2 or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

# Reception/Administration Officer at Health New Zealand - Te Whatu Ora Southern, Otago## Mō tēnei tūranga mahi | About this role**Reception/Administration Officer****Community Nursing****Wakari Hospital****Permanent, Part time (0.3 FTE)****Salary between $67,943 and $72,495 pro rata depending on experience**Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.**About the Role**Be part of a supportive and collaborative team and make a meaningful contribution to healthcare servicesWe are seeking a highly organised and customer-focused Receptionist / Administration Officer to join our Community Nursing team based at Wakari Hospital. This is an excellent opportunity for an experienced administrator who enjoys variety, values teamwork, and takes pride in delivering exceptional service.As the first point of contact for many patients, visitors, and staff, you'll play a key role in supporting the day-to-day operations of Community Nursing services. You'll provide professional reception and administrative support while ensuring information is managed accurately, confidentially, and efficiently.Key responsibilities include:* Providing high-quality reception and customer service support* Managing telephone and email enquiries* Coordinating appointments and maintaining administrative records* Preparing meeting agendas, taking minutes, and tracking actions* Maintaining electronic and paper filing systems* Supporting service administration and office processes* Assisting with continuous improvement initiatives and administrative projects* Working collaboratively with clinical and non-clinical staff to ensure smooth service delivery**About the Team/Service/Location**Health New Zealand | Te Whatu Ora – Southern provides services to more than 350,000 people across the largest geographical region in New Zealand. Our people are committed to delivering excellent care and improving health outcomes for our communities.**About you**To be successful in this role, you'll have:* A minimum of NCEA Level 2 or equivalent* At least two years' experience in an administrative, clerical, or office support role* Strong computer skills, including Microsoft Word, Excel, and Outlook* Excellent written and verbal communication skills* Strong organisational and time-management abilities* High levels of professionalism and confidentiality* The ability to work independently and as part of a team* A proactive approach and willingness to learn new systems and processesExperience within the health sector and knowledge of office systems and procedures would be advantageous**Working at Health New Zealand**Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.**How to Apply**To apply please click “apply now.” All applications must be submitted through our online careers' portal by **Friday 16 October.****We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.**## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | Health New Zealand - Te Whatu Ora Southern || Location: | Otago || Position type: | Permanent Part time || Category: | Administration || Date listed: | 02-Oct-2026 || Salary range: | N/A || Closing date: | 16-Oct-2026 || Reference: | 2788 || Attachment: | Toroa Reception Administrator Community Nursing PD.pdf (PDF, 321KB)Job Description |