Project & Process Optimization Specialist

Wise Group; Hamilton; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Extra week of annual leave after 12 n/

Two wellbeing days

Ongoing coaching

Subsidised lunch cooked by in-house **

Onsite gym

Discounted medical insurance with a 3S

Special banking treatments for Westpac

EAP services

Values-driven organisation

Job summary

Workwise is seeking a Business Improvement and Project Support professional in New Zealand to join a collaborative team focused on improving processes and implementing technology solutions. You will support daily systems, coordinate projects, and lead smaller continuous improvement initiatives.

You’ll engage with stakeholders to understand needs, map processes, and drive adoption of new systems while building strong working relationships across teams.

Qualifications

• Strong project planning and execution skills
• Systems-thinking approach to identify gaps and develop solutions
• High level of innovation and problem-solving ability
• Excellent communication and relationship-building skills
• Extensive working knowledge of Microsoft 365
• Experience with process mapping
• Ability to gather, analyze and document requirements
• Initiative and ability to work independently in a dynamic environment
• Minimum of three years’ relevant project or business support experience
• Experience in a leadership or management role
• Working knowledge of the social sector

Responsibilities

• Providing strong administration and coordination support across projects
• Championing business improvement and the value of quality business processes
• Identifying opportunities to improve systems, processes and efficiency
• Supporting project planning and ensuring deliverables are completed within timeframes
• Creating and implementing systems and processes
• Using technology to achieve work objectives
• Analyzing project challenges and finding practical solutions
• Training others in the use of systems and processes, as required
• Working with the Business Operations Manager on service improvement and quality objectives

Job description

Workwise is seeking a Business Improvement and Project Support professional in New Zealand to join a collaborative team focused on improving processes and implementing technology solutions. You will support daily systems, coordinate projects, and lead smaller continuous improvement initiatives.

You’ll engage with stakeholders to understand needs, map processes, and drive adoption of new systems while building strong working relationships across teams.