Impact-Driven Project & Process Improvement Lead

JobSpace; Hamilton; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Two wellbeing days

Extra week of annual leave after 12m

Coaching

In-house chef lunch

Onsite gym

Discounted medical insurance

Flexible working arrangements

EAP services

Job summary

Workwise is an employment support agency in New Zealand dedicated to helping people overcome barriers to employment. As our Business Improvement and Project Support person, you'll be the go-to for daily systems and project support across Workwise teams.

You’ll develop new processes, lead small continuous improvement initiatives, and collaborate with stakeholders to deliver projects on time. A minimum of three years’ experience in project or business support is essential.

Qualifications

• Strong project planning and execution capabilities.
• Systems-thinking approach with ability to map processes.
• Excellent communication and stakeholder management.
• Experience with process mapping and requirements documentation.

Responsibilities

• Providing strong administration and coordination support across projects.
• Championing business improvement and the value of quality business processes.
• Identifying opportunities to improve systems, processes and efficiency.
• Supporting project planning and ensuring deliverables are completed within timeframes.
• Creating and implementing systems and processes.
• Using technology to achieve work objectives.
• Analysing project challenges and finding practical solutions.
• Training others in the use of systems and processes, as required.
• Working with the Business Operations Manager on service improvement and quality objectives.

Skills

Project planning

Execution

Systems thinking

Innovation

Communication

Relationship building

Microsoft 365

Process mapping

Requirements gathering

Initiative

Tools

Microsoft 365

Job description

Workwise is an employment support agency in New Zealand dedicated to helping people overcome barriers to employment. As our Business Improvement and Project Support person, you'll be the go-to for daily systems and project support across Workwise teams.

You’ll develop new processes, lead small continuous improvement initiatives, and collaborate with stakeholders to deliver projects on time. A minimum of three years’ experience in project or business support is essential.