Postgraduate Programmes Advisor|Student Experience & Ops

University-of-Auckland; Auckland; On-site; NZD 73,000 - 91,000; Full time

Job summary

The University of Auckland is seeking a Student and Programme Advisor to join the Professional Programmes team within the Business School. You will support the delivery of postgraduate professional programmes, providing high-quality guidance and operational support across the student lifecycle from admission to graduation.

You will contribute to programme administration, student engagement, recruitment activities, progression monitoring and stakeholder relationship management, ensuring an

Qualifications

• Experience in a customer-focused advisory, administration, or programme support role.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent interpersonal and communication skills.
• Confidence building relationships with a wide range of stakeholders.
• Strong attention to detail and a commitment to accuracy.
• Sound judgement and problem-solving capability.
• Experience working with systems, processes and data.
• A continuous improvement mindset, proactively identifying opportunities to enhance services, processes and ways of working.

Responsibilities

• Programme administration across postgraduate programmes.
• Student engagement and recruitment activities.
• Progression monitoring and stakeholder relationship management.
• Continuous improvement initiatives to enhance services and processes.
• Support for the student lifecycle from admission through to graduation.

Skills

Customer-focused advisory

Administration

Programme support

Organisational skills

Interpersonal skills

Communication skills

Relationship management

Attention to detail

Problem-solving

Systems/process/data familiarity

Continuous improvement mindset

Job description

The University of Auckland is seeking a Student and Programme Advisor to join the Professional Programmes team within the Business School. You will support the delivery of postgraduate professional programmes, providing high-quality guidance and operational support across the student lifecycle from admission to graduation.

You will contribute to programme administration, student engagement, recruitment activities, progression monitoring and stakeholder relationship management, ensuring an