Postgrad Programs Advisor & Student Experience Lead

University of Auckland; Auckland; On-site; NZD 73,000 - 91,000; Full time

Job summary

Waipapa Taumata Rau | The University of Auckland's Graduate School of Management seeks a Student and Programme Advisor to support the delivery of postgraduate professional programmes. You will provide high-quality advice and operational support across the student lifecycle, from admission through graduation.

Join a collaborative Professional Programmes team within the Business School. The role involves programme administration, student engagement, recruitment, progression monitoring, and

Qualifications

• Experience in a customer-focused advisory, administration, or programme support role.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent interpersonal and communication skills.
• Confidence building relationships with stakeholders.
• Strong attention to detail and a commitment to accuracy.
• Sound judgement and problem-solving capability.
• Experience working with systems, processes and data.
• A continuous improvement mindset, proactively identifying opportunities to enhance services, processes and ways of working.

Responsibilities

• Programme administration across postgraduate professional programmes.
• Student engagement and recruitment activities.
• Progression monitoring and stakeholder relationship management.
• Continuous improvement initiatives to enhance services.

Job description

Waipapa Taumata Rau | The University of Auckland's Graduate School of Management seeks a Student and Programme Advisor to support the delivery of postgraduate professional programmes. You will provide high-quality advice and operational support across the student lifecycle, from admission through graduation.

Join a collaborative Professional Programmes team within the Business School. The role involves programme administration, student engagement, recruitment, progression monitoring, and