People Systems Analyst

ASB Bank; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Job summary

ASB Bank is seeking a People Systems Analyst to own a defined portfolio of People systems, ensuring alignment, governance, and real business value. You’ll translate needs into clear system designs, prioritise change by value and risk, and maintain high quality, low risk delivery across platforms.

The role balances technical thinking with strong stakeholder partnerships, including experience with Cornerstone, SAP SuccessFactors, SnapHire, and ServiceNow HRSD.

Qualifications

• Experience with People systems such as Cornerstone, SAP SuccessFactors, or similar.
• Exposure to case management or workflow tools (e.g. ServiceNow HRSD or similar).
• Familiarity with data structures, reporting and data quality controls within enterprise systems.

Responsibilities

• Own and manage a defined portfolio of People systems, with responsibilities including configuration and design upkeep.
• Prioritise enhancements and fixes based on business value and risk.
• Own the functional backlog and drive delivery outcomes.
• Review system designs and workflows.
• Coordinate testing, UAT, and readiness activities.
• Partner with Technology teams and vendors to deliver fit-for-purpose solutions.
• Support stable BAU operations while managing change effectively.
• Identify and manage risks, dependencies, and trade-offs.

Skills

Stakeholder management

Analytical thinking

System design

Backlog management

UAT coordination

Data quality

HRIS

Tools

Cornerstone

SAP SuccessFactors

SnapHire

ServiceNow HRSD

Job description

At ASB, we’re all about helping our customers improve their financial wellbeing. Behind the scenes, our People Systems play a critical role in enabling our teams to do their best work.

We’re looking for a People Systems Analyst to own a People system portfolio and ensure the systems are aligned, well governed, and delivering real value to the business.

As a People Systems Analyst, you’ll bring a product-style mindset to how we manage and evolve our People systems. You’ll translate business needs into clear system designs, prioritise change effectively, and ensure delivery is both high quality and low risk.

At its core, this role is about creating systems that are reliable, fit-for-purpose, and easy to use.

We’re looking for someone who can balance technical thinking with strong stakeholder partnership, with experience across:

• Experience working with People systems such as Cornerstone, SnapHire, SAP SuccessFactors, or similar
• Exposure to case management or workflow tools (e.g. ServiceNow HRSD or similar)
• Familiarity with data structures, reporting and data quality controls within enterprise systems
• Strong analytical thinking, with the ability to translate business needs into system solutions
• Proven ability to prioritise work based on value, risk and operational impact
• Experience managing backlogs, coordinating UAT, and supporting system changes
• Confidence working across multiple stakeholders, including Technology and vendors
• Strong communication skills – able to translate complex system concepts in plain English
• An understanding of system design, workflows, and end-to-end impacts across platforms

Ngā kawenga | What you’ll be doing

You’ll own and manage a defined portfolio of People systems, with responsibilities including:

• Maintaining system configuration and functional design
• Managing and prioritising enhancements and fixes based on business value and risk
• Owning the functional backlog and driving delivery outcomes
• Reviewing system designs and workflows
• Coordinating testing, UAT, and readiness activities
• Partnering with Technology teams and vendors to deliver fit-for-purpose solutions
• Supporting stable BAU operations while managing change effectively
• Identifying and managing risks, dependencies, and trade-offs

At ASB, you’ll be part of a team that:

• Values Care, Courage and Curiosity in everything we do
• Is focused on delivering meaningful outcomes for our people and customers
• Balances governance and innovation to enable smarter ways of working
• Offers flexibility and a genuinely supportive team culture

If you’re excited by the opportunity to shape how People systems deliver value and want to be part of a purpose-driven organisation, we’d love to hear from you.

To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team.