Senior Business Analyst

ASB Bank; Auckland; Hybrid; NZD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Wellbeing allowance

Staff banking benefits

Job summary

ASB Bank is seeking a Senior Business Analyst to shape outcomes for customers by turning complex challenges into clear, actionable solutions. You’ll work across strategic initiatives, bringing curiosity, critical thinking, and commercial insight to help teams make informed decisions and deliver meaningful change.

We offer flexible work arrangements across ASB North Wharf, C-Drive Albany, and home, supporting work-life balance and collaboration within a high-performing community.

Qualifications

• At least 5 years’ experience as a Business Analyst.

Responsibilities

• Deliver impactful business analysis across customer and stakeholder needs.
• Navigate complexity by translating business needs into actionable solutions.
• Build trusted relationships with stakeholders across ASB.
• Think strategically to connect detail with the bigger business goals.
• Contribute to the Business Analysis community through mentoring and knowledge sharing.

Skills

Business Analysis

Critical Thinking

Stakeholder Management

Commercial Insight

Job description

The Transformation and Delivery Practice is responsible for shaping and delivering ASB’s strategic change portfolio. With more than 400 specialists across Business Analysis, Change Management, Project Management, and other delivery disciplines, the practice partners with teams across ASB to bring strategy to life, improve the way we work, and create better outcomes for our customers and people.

Why you'll love working with us

• Make a meaningful impact - Be part of complex, high-profile initiatives that help shape the future of ASB and deliver real value for our customers.
• Grow your career - Access clear development pathways, diverse career opportunities, and a supportive community of practice that invests in your growth.
• Work flexibly - Enjoy a mix of working from ASB North Wharf, ASB C-Drive (Albany), and home, giving you the flexibility to do your best work.

Mo te tūranga | About the Role:

As a Senior Business Analyst, you'll help shape better outcomes for our customers by turning complex challenges into clear, actionable solutions. Working across a range of strategic initiatives, you'll bring curiosity, critical thinking, and commercial insight to help teams make informed decisions and deliver meaningful change.

Key responsibilities

• Deliver impactful business analysis - Understand customer, business, and stakeholder needs, identifying opportunities that create value and support better outcomes.
• Navigate complexity with confidence - Translate between business needs and technical solutions, helping teams make informed decisions in complex environments.
• Build trusted relationships - Partner effectively with stakeholders across ASB, creating alignment and fostering collaboration to deliver results.
• Think strategically - Connect the detail to the bigger picture, identifying key insights, risks, and opportunities that support successful delivery.
• Contribute to our BA community - Share knowledge, mentor others, and actively contribute to the growth and development of the Business Analysis Chapter.

This is an opportunity to join a supportive and high-performing community where you'll have the chance to learn, influence, and make a meaningful impact across ASB.

You are an adaptable, positive, and experienced professional with a demonstrated ability to think critically and enable great customer outcomes. Skilled at managing diverse stakeholders using all forms of communication.You are known for your collaborative, and empowering approach to complex work.

• To be considered for this role you must bring at least 5 years’ experience as a Business Analyst, with a demonstrated ability to build strong stakeholder relationships, navigate complex business environments, and deliver successful outcomes within financial services or other highly regulated industries.
• Experience in Lending Transformation, Lending Compliance, Cards, or Financial Crime Compliance (FCC) will be desirable, though not essential.

He aha tā mātou | What can we offer?

• Impactful Work:Leverageyour existing knowledge to make a significant impact for all of Aotearoa and our ASB customers.
• Career Development:Work for an organization that places huge importance on its people, where the sky is the limit for development and career opportunities.
• Supportive Culture:ASB is committed to fostering a culture that respects your unique contributions and supports your personal and professional growth.
• Award winning benefits package:Including Southern Cross Health Insurance,additional‘You-do-you’ Leave, Wellbeing allowance, AIA Vitality & Staff Banking Benefits (plus much more!)

Our values are more than just words.They’reanchors to who we are and wherewe’vecome from. They guide how we work together, how we show up for our customers and communities, and how we shape the future of ASB.

Kia Manaaki | Care–Care is about lifting our people, customers and communities to reach their potential
KiaMāia| Courage–Courage is about doing the right thing even when it feels hard
Kia Mahira | Curiosity–Curiosity is about better decision making and applying judgement before we act

Successful candidates willbe requiredto undertake several pre-employment checks, including Police Check, Credit Check, AML Compliance, and Verification of your qualifications.

To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team.