Senior People Technology Analyst

Bank of New Zealand; Auckland; Hybrid; NZD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible working

Generous leave

Wellbeing support

Job summary

Bank of New Zealand is seeking a Senior People Technology Analyst to support our Workday HCM solution and its integrations. This hands-on role involves problem solving across the full lifecycle, from analysis to delivery, in a collaborative, agile environment.

You will engage with stakeholders across People & Culture to resolve HR system issues, drive improvements, and ensure compliant, reliable HR technology services that enhance the colleague experience.

Qualifications

• Solid experience supporting an HR system, ideally with five years in a similar environment.
• Experience with Workday HCM across Core, Compensation, Time & Attendance, Performance and Learning.
• Strong troubleshooting and incident management skills.

Responsibilities

• Provide Level 2 support for Workday HCM and its integrations with downstream systems, including ADP Payroll.
• Collaborate with People & Culture to resolve complex HR system and business process issues.
• Analyse enhancement requests, recommend solutions and support agile delivery.
• Lead end-to-end resolution of bugs and system defects when needed.
• Help ensure compliance with legal, audit, and risk standards.
• Share knowledge with team members and coach others.

Skills

Workday HCM

HR system support

Incident management

Systems integrations

Vendor liaison

Test management

Education

Tertiary qualification in a relevant technical field

Tools

Workday HCM

ADP Payroll

Job description

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

We're looking for a Senior People Technology Analyst to join our team and help shape and support our Workday HCM solutions. This is a hands-on role where you'll have the opportunity to solve complex issues, identify improvements, and deliver practical solutions that make a real difference to the colleague experience.

You'll work across the full solution lifecycle-from analysis and troubleshooting through to configuration, delivery, testing, and ongoing optimisation-while building strong partnerships with stakeholders across the business.

Mō te Tūranga | About the Role

In this role, you'll have the opportunity to:

• Provide Level 2 support for Workday HCM and its integrations with downstream systems, including ADP Payroll.
• Work closely with the People & Culture team to resolve complex HR system and business process issues that require specialist advice.
• Analyse enhancement requests, recommend solutions and business process best practice, and support an agile approach to delivery.
• Lead the end-to-end resolution of bugs and system defects when needed.
• Help ensure compliance with legal, audit, and risk standards.
• Share your knowledge with team members, identify coaching opportunities, and support the growth and development of others.

What will help you thrive in this role?

You will bring solid experience supporting an HR system, ideally with at least five years in a similar environment, along with a tertiary qualification in a relevant technical field. Just as importantly, you'll be someone who enjoys solving problems, building strong relationships, and working collaboratively with others.

You will also bring:

• Strong Workday HCM expertise across Core, Compensation, Time and Attendance, Performance, and Learning.
• Proven experience in technical troubleshooting and incident management.
• Experience managing complex incidents involving integrations across multiple systems.
• Experience working with vendors and collaborating with teams across different regions.
• Exceptional communication skills, with the ability to build strong relationships between technical teams and business stakeholders.
• Experience in test management.

What is the team culture and environment like?

Our team culture is collaborative, supportive, and inclusive. People work together, step in to help when needed, and create an environment where everyone feels valued and supported. What I appreciate most about working at BNZ is the people-their professionalism and teamwork make it a positive and rewarding place to work.

This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with.

Ehara taku toa i te toa takitahi, ... — Success is not the work of an individual, but the work of many.

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.