Parts Sales Consultant or Apprentice

Drummond and Etheridge; Ashburton; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Up to 6 weeks annual leave

Staff discounts on parts and products

Counselling services at work and home

Job summary

Drummond and Etheridge in Ashburton is recruiting for an experienced Parts Consultant or a keen Parts Apprentice to join our team. You will engage with customers, promote John Deere parts, and support workshop technicians with parts in a busy store environment.

We offer MITO training support, a collaborative team atmosphere, and the opportunity to grow with a premium brand across the South Island.

Qualifications

• Experience in customer-facing sales and parts handling is advantageous.
• Willingness to learn and gain MITO certification with company support.
• Ability to use IT systems for parts ordering and inventory updates.

Responsibilities

• Engage with customers in store, over the phone and by e-mail.
• Identify and promote product solutions to customer needs.
• Supply workshop technicians with required parts for servicing.
• Complete associated documentation accurately.
• Adhere to health and safety standards in the workplace.

Skills

Customer service

Inventory control

IT systems

Team player

Education

MITO certification (or willingness to gain)

Job description

Drummond and Etheridge – Ashburton, South Island

Drummond & Etheridge is a leading supplier of John Deere equipment throughout the South Island. Through our extensive network of 10 branches, we supply a range of quality brands to the agricultural, construction, forestry, commercial, lifestyle and adventure/recreation sectors. Built on a reputation of talking straight with customers and providing quality service long after the initial sale, we’re passionate about our people, our customers, and our industry.

Due to an internal promotion, our Ashburton dealership is seeking an experienced Parts Consultant or an enthusiastic Parts Apprentice to join their team. This is an exciting opportunity to grow your career in the industry working with premium brand, John Deere. You’ll be a key member of the parts operation where customer service, high service levels and inventory control is key!

This role will see you:

• Engaging with customers in store, over the phone and by e-mail.
• Identifying, promoting and selling product solutions to our customers’ needs.
• Supplying our workshop technicians with parts required for servicing.
• Effectively and efficiently completing associated documentation.
• Adhering to relevant practices to ensure high health and safety standards at DNE.

About You:

We’re open to either an experienced Parts Consultant, or a keen Parts Apprentice, where we’ll also support you to gain certification through MITO!

Apart from being eager to broaden your knowledge of John Deere Agricultural and Construction & Forestry equipment, you’ll also thrive working in a team environment and be flexible to adapt to any situation.

Ideally you’ll also have:

• An understanding of agriculture and machinery, with a keenness to broaden your technical knowledge as you grow into the role.
• A passion for exceeding customer expectations.
• Experience using IT solutions in daily activity, with an ability to pick up new systems quickly.
• A track-record of going the extra mile when required to meet the demands of the role.
• Existing knowledge of the sales process of parts is advantageous, but a willingness to learn is essential.
• Technical equipment knowledge &/or experience would be beneficial.

This is a busy and varied role that will cover our customer base across the region, providing a crucial backup to the premium John Deere product range we offer our customers.

Why Choose D&E?

We provide a supportive environment that promotes personal and professional development to ensure you have the skills and knowledge to succeed in your career.

This is an excellent career opportunity for the right person, you will be working with the best products and brands in the market.

We also provide:

• Options for up to 6 weeks of Annual Leave.
• Staff discounts on our extensive range of parts, products and merchandise, including access to a range of external retailer discounts.
• Free, independent counselling services across a range of specialties at work and at home.

At Drummond & Etheridge, we believe in investing in our employees' futures. That's why we offer ongoing training and development opportunities, ensuring that you have all the tools you need to succeed and advance your career.