Parts Consultant

Southland Farm Machinery Ltd.; Invercargill City; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

On-the-job and external training

Career stability

Competitive remuneration

Staff buying privileges

Excellent support systems

Job summary

Southland Farm Machinery Ltd. in Invercargill City, New Zealand, seeks a Parts Consultant to manage customer inquiries through various channels. The role emphasizes teamwork and strong customer service skills while ensuring that the busy workshop has the necessary parts available.

Join a dedicated team in a family-owned business known for its integrity, quality, and commitment to excellence within the agricultural sector. Training opportunities and career development await successful applicants.

Qualifications

• Excellent phone manner and customer service skills required.
• Analytical with effective time management.
• Attention to detail and excellent organisational skills.

Responsibilities

• Handle customer enquiries in-store and via phone.
• Support workshop service team with parts supply.
• Create a proactive environment for customers.

Skills

Exceptional customer service skills

Effective time management

Attention to detail

Organisational skills

Computer skills

Professionalism

Ability to work autonomously

Job description

Southland Farm Machinery is the leading supplier of John Deere equipment in Southland and Otago. A proud, family‑owned business, Southland Farm Machinery values teamwork, integrity, and respect, and is committed to creating a workplace where our people thrive, and clients succeed. As Parts Consultant you will deal with customer enquiries in store and via phone. Our parts team are pivotal to our success, working directly with our customers and keeping our busy workshop service team supplied. The cliché of no two days ever being the same couldn’t be truer in the agricultural industry. Our customers don’t work regular hours and rely on us to keep their downtime to a minimum.

What’s in it for you:

• On‑the‑job and external training with on‑going career development
• Career stability working in a locally owned company
• Competitive remuneration and staff buying privileges
• Great products to work with including world leading brands
• Excellent support systems.

What we’re looking for:

• An excellent phone manner and exceptional customer service skills
• Analytical, with effective time management and attention to detail
• Excellent organisational and computer skills
• Professional and punctual
• The ability to work autonomously, as well as part of a team

About us:

Southland Farm Machinery strives to uphold the values of integrity, quality, commitment and innovation through all facets of our business. We continuously aim to bring the best of what the agricultural world has to offer to you, and as well as John Deere and Stihl, are the suppliers of brands such as Krone, Giltrap, Duncan, Rata, Shelbourne and Kinghitter. As an internationally recognised brand with the catch phrase ‘We run for all’, John Deere delivers world‑leading machinery and technology, supporting those who work the land and empowering them to sustain their land, lives, and livelihoods.

Ready to apply?

If you think you’d like to work in a proactive environment with one of the world’s greatest brands, then apply now. Alternatively, send your CV to Stacey Hitchens, General Manager: [e-mail] or give Stacey a call on 027 556 6588 for a confidential, no obligation chat. We reserve the right to appoint to this position prior to the closing date, should a suitable applicant be found.