Parts Advisor

MUSTER LIMITED; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Market-leading salary

Monthly team-based commissions

New account sign-on bonus

Flexible start/finish times

Excellent opportunity to work withEuro

Great team culture - supportive, fun,

Comprehensive employee benefits

Job summary

Muster Limited in Auckland is seeking a Parts Advisor who lives and breathes automotive parts and delivers top-tier customer service. You will interact with workshop and retail teams, interpret parts requirements accurately and ensure timely invoicing and documentation.

Join a high-performing dealership with Euro brands, flexible start times, and a supportive culture where teamwork and efficiency are valued and rewarded.

Qualifications

• Minimum 2 years of experience as a Dealership Parts Advisor or Trade Parts experience.
• Thrive in a fast-paced environment with high standards and strong customer expectations.
• Self-motivated, proactive, and able to manage competing priorities.
• Strong organisational skills and exceptional attention to detail.
• Confident computer literacy.
• Hold a valid NZ Full driver's licence.
• A team player who enjoys a relaxed but professional environment.

Responsibilities

• Interact with retail customers, workshop technicians, panel beaters, and suppliers with professionalism and urgency.
• Manage a mix of workshop counter duties and retail parts support.
• Provide accurate parts interpretation and expert technical product knowledge.
• Handle phone and email enquiries.
• Process parts orders, quotes, and inventory enquiries.
• Ensure timely supply of parts to the workshop to maximise productivity.
• Maintain accurate invoicing and documentation.

Skills

Customer service

Parts interpretation

Attention to detail

Team player

Job description

Join the elite team at our client's prestigious dealership in Auckland as a Parts Advisor!

We're on the hunt for a dynamic individual who lives and breathes everything automotive parts and is passionate about delivering top-tier customer service and parts support.

With strong growth expected and new brands coming onboard, this is the perfect time to join a high-performing, easy-going team where laughs and banter are part of the daily culture.

You'll work closely with the Parts Department, Workshop, Front-of-House teams, and external trade and retail customers, ensuring a seamless experience for both internal and external stakeholders.

Benefits

• Market-leading salary
• Monthly team-based commissions
• New account sign-on bonus
• Flexible start/finish times
• Excellent opportunity to work with Euro brands
• Great team culture - supportive, fun, and closely connected with workshop staff
• Comprehensive employee benefits package

Day-to-day Responsibilities

• Interact with retail customers, workshop technicians, panel beaters, and suppliers with professionalism and urgency
• Manage a mix of workshop counter duties and retail parts support
• Provide accurate parts interpretation and expert technical product knowledge
• Handle phone and email enquiries
• Process parts orders, quotes, and inventory enquiries
• Ensure timely supply of parts to the workshop to maximise productivity
• Maintain accurate invoicing and documentation

About You

• Minimum 2 years of experience as a Dealership Parts Advisor or Trade Parts experience
• Thrive in a fast-paced environment with high standards and strong customer expectations
• Self-motivated, proactive, and able to manage competing priorities
• Strong organisational skills and exceptional attention to detail
• Confident computer literacy
• Hold a valid NZ Full driver's licence
• A team player who enjoys a relaxed but professional environment

Work with one of the leading Automotive groups in NZ.