Part-Time Retail Support Agent – Queenstown

Placements24; Queenstown; On-site; NZD 9,000 - 13,000; Part time

Benefits offered by this job

Competitive hourly wage

Flexible part-time schedule

Employee discount on store merchandise

Opportunity to gain customer service经验

Job summary

Placements24 is seeking a friendly Customer Support Agent for a boutique local retailer in Queenstown. You will be the first point of contact for customers, handling inquiries, processing purchases, returns, and exchanges, both in-store and over the phone.

This part-time role offers flexible hours, a supportive team, employee discounts, and opportunities to gain retail service experience while contributing to customer satisfaction.

Qualifications

• Experience in customer service or retail is preferred.
• Excellent verbal communication and interpersonal skills.
• Able to work in a team and independently, with reliable punctuality.

Responsibilities

• Answer customer questions about products, services, and store policies in a friendly and professional manner.
• Assist customers with purchases, returns, and exchanges.
• Resolve customer complaints and issues efficiently and effectively.
• Provide information about store promotions and loyalty programs.
• Process customer transactions accurately using the POS system.
• Maintain a clean and organized store environment.
• Gather customer feedback and report it to management.
• Support the sales team by providing excellent customer service.

Skills

Customer service

Communication skills

Empathy

Team work

POS systems

Tools

POS system

Job description

Placements24 is seeking a friendly Customer Support Agent for a boutique local retailer in Queenstown. You will be the first point of contact for customers, handling inquiries, processing purchases, returns, and exchanges, both in-store and over the phone.

This part-time role offers flexible hours, a supportive team, employee discounts, and opportunities to gain retail service experience while contributing to customer satisfaction.