Part-Time Pro Shop Assistant

Palmerston North Golf Club; Manawatū-Whanganui; On-site; NZD 28,000 - 36,000; Full time

Job summary

Palmerston North Golf Club is seeking a friendly, reliable team member for a permanent role, minimum 15 hours per week, with duties across golf, retail, events and customer service.

You will welcome members, manage tee bookings, process sales, assist with tournaments, handle bar duties when required, and support the wider club team during busy periods. Training provided.

Qualifications

• Excellent customer-service and communication skills.
• Friendly, confident and able to handle a wide range of people.
• Reliable, punctual and able to work independently.
• Able to use computers, booking systems and EFTPOS.
• Flexible for early mornings, evenings, weekends and public holidays.
• Experience in retail, hospitality or customer-service helpful.
• Golf interest is an advantage; training provided.

Responsibilities

• Welcoming and assisting members and visitors.
• Managing tee bookings and checking players onto the course.
• Processing retail sales, green fees and golf cart hire.
• Answering telephone and general enquiries.
• Maintaining a tidy and well-presented Pro Shop.
• Restocking and displaying merchandise.
• Assisting with tournaments and club events.
• Completing opening and closing duties.
• Monitoring activity on the course and assisting with marshalling.
• Helping maintain the club’s standards of course conduct and presentation.
• Providing occasional bar cover when required.
• Supporting the wider club team during busy periods.

Skills

Customer service

Communication

Punctuality

Reliability

Independent work

Computer literacy

Tools

Booking systems

EFTPOS

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Your responsibilities will include:

Welcoming and assisting members and visitors

Managing tee bookings and checking players onto the course

Processing retail sales, green fees and golf cart hire

Answering telephone and general enquiries

Maintaining a tidy and well-presented Pro Shop

Restocking and displaying merchandise

Assisting with tournaments and club events

Completing opening and closing duties

Monitoring activity on the course and assisting with marshalling

Helping maintain the club’s expected standards of course conduct and presentation

Providing occasional bar cover when required

Supporting the wider club team during busy periods

About you

We are looking for someone who:

Has excellent customer-service and communication skills

Is friendly, confident and comfortable dealing with a wide range of people

Is reliable, punctual and able to work independently

Is comfortable using computers, booking systems and EFTPOS

Can remain calm and organised during busy periods

Is willing to take responsibility and address issues appropriately

Is flexible and available for early mornings, evenings, weekends and public holidays as rostered

Is comfortable undertaking occasional bar duties

Previous retail, hospitality or customer-service experience would be useful. An interest in golf is an advantage, but it is not essential—we can teach the right person what they need to know.

As the role may include bar duties, applicants must be legally entitled to serve alcohol in New Zealand. Holding a current Manager’s Certificate would be advantageous but is not essential.

What we offer

A permanent role with a minimum of 15 hours per week

Additional hours during the busy summer season

A varied position across golf, retail, events and customer service

Full training and support

A friendly and welcoming club environment

The opportunity to become an important part of a busy and growing golf club