Part-Time Front Desk & Patient Care Administrator

Aotearoa New Zealand Association of Social Workers; Ōrākei; On-site; NZD 40,000 - 52,000; Part time

Job summary

Aotearoa New Zealand Association of Social Workers hires a Front Line Administrator for an orthodontic practice in Ōrākei, Auckland. This part-time role runs three days per week (Mon, Tue and Thu) from 7.30am to 5.15pm and focuses on creating a welcoming front office experience.

You will manage appointments, handle inquiries, assist with payments and patient records, and support the clinical team with general admin in a patient-focused environment.

Qualifications

• Excellent communication and customer service skills.
• Well-presented, friendly, and reliable.
• Strong organisational and multitasking abilities.
• Experience in a medical or dental practice (preferred but not essential).
• Confident using practice management software (training provided) and basic computer systems.

Responsibilities

• Greet and assist patients in a warm and professional manner
• Schedule and confirm appointments
• Manage phone calls, emails, and patient enquiries
• Process payments and maintain accurate patient records
• Support the team with general administrative duties

Skills

Communication skills

Customer service

Organisational skills

Attention to detail

Medical/dental practice experience

Job description

Aotearoa New Zealand Association of Social Workers hires a Front Line Administrator for an orthodontic practice in Ōrākei, Auckland. This part-time role runs three days per week (Mon, Tue and Thu) from 7.30am to 5.15pm and focuses on creating a welcoming front office experience.

You will manage appointments, handle inquiries, assist with payments and patient records, and support the clinical team with general admin in a patient-focused environment.