Patient Care Front Desk & Admin Specialist (Part-Time)

Active Business Support Services; Rotorua; On-site; NZD 38,000 - 46,000; Part time

Job summary

Active Business Support Services – Rotorua, North Island is seeking an organized Receptionist/Administrator to be the first point of contact in a busy clinic. Part-time at 6 hours per day, 8.30am–5.00pm, Monday to Friday, with transition to full-time as the clinic grows.

You will handle phone inquiries, schedule appointments, welcome patients, liaise with ACC and Health NZ, process funding approvals, generate reports, issue invoices, manage stock, and keep patient records confidential.

Qualifications

• Friendly, professional and approachable demeanor.
• Highly organised with excellent attention to detail.
• Confident using Microsoft Office and computer-based systems.
• Able to manage multiple tasks and prioritise effectively.
• Strong written and verbal communication skills.
• Comfortable working independently and as part of a team.
• Experience in medical or allied health administration preferred but not essential.
• A supportive and friendly work environment.
• Varied and rewarding work within a healthcare setting.
• Opportunity for professional development.

Responsibilities

• Answering and directing telephone enquiries
• Scheduling and managing patient appointments
• Welcoming patients and visitors to the clinic
• Liaising with ACC, Health New Zealand (formerly DHB), and other Referrers
• Processing and following up funding approvals
• Generating patient lists and reports for clinicians
• Preparing and issuing invoices
• Ordering products and maintaining stock supplies
• Managing patient records and maintaining confidentiality
• General office administration and other duties as required

Skills

People skills

Organisational skills

Communication skills

Multitasking

Independence

Tools

Microsoft Office

Job description

Active Business Support Services – Rotorua, North Island is seeking an organized Receptionist/Administrator to be the first point of contact in a busy clinic. Part-time at 6 hours per day, 8.30am–5.00pm, Monday to Friday, with transition to full-time as the clinic grows.

You will handle phone inquiries, schedule appointments, welcome patients, liaise with ACC and Health NZ, process funding approvals, generate reports, issue invoices, manage stock, and keep patient records confidential.