Part Time Customer Experience Administrator

Bay Venues; Papamoa; On-site; NZD 30,000 - 41,000; Part time

Job summary

Bay Venues in New Zealand is seeking a Part-time Customer Experience Administrator to support the Customer Experience team with administrative tasks. The role focuses on ensuring smooth annual processes, handling customer communications and aiding customer feedback systems.

The ideal candidate is highly organised, detail-focused and a proactive team player who enjoys variety and delivering high-quality work across the organisation.

Responsibilities

• Provide administrative support across the Customer Experience team.
• Support key annual processes and customer communications.
• Assist with customer feedback systems.

Job description

Part Time Customer Experience Administrator – 7.5 hours per week

Are you highly organised, detail-focused and passionate about supporting great customer experiences? We're looking for a Customer Experience Administrator to provide administrative support across the wider Customer Experience team. This role plays an important part in ensuring key annual processes run smoothly, supporting customer communications and assisting with customer feedback systems.

You'll be someone who enjoys variety, has excellent organisational and communication skills, and takes pride in delivering high-quality work. Working closely with teams across Bay Venues, you'll help support the efficient delivery of services that contribute to exceptional customer experiences.

If you're a proactive team player with a strong customer focus and a keen eye for detail, we'd love to hear from you.

Applications close 2 October 2026