Part-Time Customer Experience Admin

BaySwim; Auckland; Hybrid; NZD 30,000 - 39,000; Part time

Job summary

BaySwim is seeking a Part Time Customer Experience Administrator in Auckland to provide essential admin support across the Customer Experience team. This role ensures key annual processes run smoothly, supports customer communications, and assists with customer feedback systems.

Ideal candidates are highly organised, detail-focused and customer‑minded, with strong communication skills. The role offers flexible, part-time hours (7.5 hours per week) and cross-team collaboration across Bay Venues.

Qualifications

• Must be highly organised with strong attention to detail.
• Excellent communication and coordination abilities.
• Experience supporting customer communications is a plus.

Responsibilities

• Provide administrative support to the Customer Experience team.
• Assist with key annual processes and customer feedback systems.
• Coordinate customer communications across channels and teams.
• Collaborate with Bay Venues to ensure smooth service delivery.

Skills

Organised

Attention to detail

Customer service mindset

Job description

BaySwim is seeking a Part Time Customer Experience Administrator in Auckland to provide essential admin support across the Customer Experience team. This role ensures key annual processes run smoothly, supports customer communications, and assists with customer feedback systems.

Ideal candidates are highly organised, detail-focused and customer‑minded, with strong communication skills. The role offers flexible, part-time hours (7.5 hours per week) and cross-team collaboration across Bay Venues.