Part Time Customer Experience Administrator

bayvenues; Papamoa; On-site; NZD 30,000 - 39,000; Part time

Job summary

Bay Venues is seeking a Part Time Customer Experience Administrator in Papamoa to provide administrative support across the Customer Experience team. The role helps ensure key annual processes run smoothly, supports customer communications and assists with customer feedback systems.

The successful candidate will be highly organised with excellent communication skills and pride in delivering high-quality work, collaborating with teams to deliver exceptional customer experiences.

Qualifications

• Experience providing administrative support within a customer-focused team.
• Strong organisational and communication skills.
• Attention to detail and ability to manage multiple tasks.
• Ability to support customer communications and feedback systems.

Responsibilities

• Provide administrative support across the wider Customer Experience team.
• Support key annual processes to run smoothly.
• Assist with customer feedback systems.
• Support the efficient delivery of services contributing to great customer experiences.

Skills

Customer service

Administrative skills

Attention to detail

Communication skills

Job description

Part Time Customer Experience Administrator – 7.5 hours per week

Are you highly organised, detail-focused and passionate about supporting great customer experiences? We're looking for a Customer Experience Administrator to provide administrative support across the wider Customer Experience team. This role plays an important part in ensuring key annual processes run smoothly, supporting customer communications and assisting with customer feedback systems.

You'll be someone who enjoys variety, has excellent organisational and communication skills, and takes pride in delivering high-quality work. Working closely with teams across Bay Venues, you'll help support the efficient delivery of services that contribute to exceptional customer experiences.

If you're a proactive team player with a strong customer focus and a keen eye for detail, we'd love to hear from you.

Applications close 2 October 2026