Part-Time Customer Care & Data Admin

DKSH; Manawatū-Whanganui; On-site; NZD 34,000 - 44,000; Part time

Job summary

DKSH in New Zealand is seeking a part-time Customer Care Representative (four hours per day) based in Palmerston North. The role focuses on data processing and administration, supporting The Warehouse and Woolworths accounts with accurate order processing and claims resolution.

The successful candidate will bring FMCG or customer service experience, strong Excel/Word/SAP skills, and a detail-oriented, proactive mindset to thrive in a non-call-centre environment.

Qualifications

• Experience in FMCG, logistics, warehousing or customer service is advantageous.
• Administration experience is preferred; applications from all levels welcome.
• Proficient computer skills with Excel, Word and SAP.
• Strong attention to detail and ability to meet deadlines.
• Calm, clear approach under pressure and quick learner.
• Positive, proactive attitude and willingness to take initiative.

Responsibilities

• Accurate and efficient order processing for The Warehouse and Woolworths.
• Timely resolution of claims through structured investigation.
• Reliable admin support to the Client team to keep operations running.
• Flexible cover across multiple departmental roles to support team resilience.

Skills

FMCG experience

Administrative experience

Excel

Word

SAP

Attention to detail

Calm under pressure

Willingness to learn

Tools

SAP

Microsoft Excel

Microsoft Word

Job description

DKSH in New Zealand is seeking a part-time Customer Care Representative (four hours per day) based in Palmerston North. The role focuses on data processing and administration, supporting The Warehouse and Woolworths accounts with accurate order processing and claims resolution.

The successful candidate will bring FMCG or customer service experience, strong Excel/Word/SAP skills, and a detail-oriented, proactive mindset to thrive in a non-call-centre environment.