Part-Time Customer Care & Data Admin (FMCG)

DKSH Group; Palmerston North; Hybrid; NZD 26,000 - 36,000; Part time

Job summary

DKSH Group is recruiting a part-time Customer Care Representative in Palmerston North to support two key retail accounts with data processing and administration. The role emphasizes accuracy, system-based tasks, and timely processing without a call-centre environment.

You will bring FMCG or logistics/CS experience, plus strong Excel/Word skills and a detail-oriented, proactive mindset. The position offers a four-hour-per-day schedule in a collaborative DKSH Customer Care team.

Qualifications

• Experience in FMCG, logistics, warehousing or customer service is advantageous.
• Administration experience preferred but open to all levels.
• Proficient with Microsoft Excel and Word, SAP knowledge is a plus.
• Strong attention to detail and ability to meet deadlines.
• Calm, clear approach under pressure and quick to learn new systems.

Responsibilities

• Accurate and efficient order processing for key accounts.
• Timely and accurate claims resolution through structured processes.
• Reliable administrative support to the Client team for day-to-day operations.
• Flexible cover across multiple departmental roles to support team resilience.

Skills

FMCG experience

Admin experience

Excel

Word

SAP

Attention to detail

Calm under pressure

Initiative

Tools

Excel

Word

SAP

Job description

DKSH Group is recruiting a part-time Customer Care Representative in Palmerston North to support two key retail accounts with data processing and administration. The role emphasizes accuracy, system-based tasks, and timely processing without a call-centre environment.

You will bring FMCG or logistics/CS experience, plus strong Excel/Word skills and a detail-oriented, proactive mindset. The position offers a four-hour-per-day schedule in a collaborative DKSH Customer Care team.