Part-Time Customer Service Pro — Problem-Solver & Tech-Savvy

The Warehouse; Christchurch; On-site; NZD 25,000 - 34,000; Part time

Job summary

The Warehouse in Christchurch is seeking a part-time Customer Service Representative for Noel Leeming, Moorhouse Ave. You will assist customers with questions about payments, warranties, and credit applications, and support sales inquiries.

You will handle customer issues with a friendly phone manner, stay calm under pressure, learn computer systems quickly, and work as part of a team to deliver a memorable shopping experience. Hours include Fridays, Saturdays, Sundays as listed.

Qualifications

• Excellent interpersonal skills and ability to remain calm under pressure.
• Strong verbal and written communication abilities.
• Willingness to learn computer systems and show interest in technology.
• Friendly phone manner and problem-solving mindset.

Responsibilities

• Assisting customers at the counter with questions about payments, hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Interpersonal skills

Calm under pressure

Verbal & written communication

Tech-savvy / quick learner

Friendly phone manner

Job description

The Warehouse in Christchurch is seeking a part-time Customer Service Representative for Noel Leeming, Moorhouse Ave. You will assist customers with questions about payments, warranties, and credit applications, and support sales inquiries.

You will handle customer issues with a friendly phone manner, stay calm under pressure, learn computer systems quickly, and work as part of a team to deliver a memorable shopping experience. Hours include Fridays, Saturdays, Sundays as listed.