Outpatient Booking & Admin Specialist

Health New Zealand | Te Whatu Ora; Hamilton; On-site; NZD 36,000 - 47,000; Full time

Job summary

Meade Clinical Centre at Waikato Hospital, Hamilton, invites applications for a Booking Clerk to join the Outpatient Clinics. This full-time permanent role supports smooth clinic operations by booking appointments, preparing patient records, and maintaining accurate attendance data, using Microsoft Office.

You will work Monday to Friday, 40 hours per week, in a fast-paced environment, collaborating with staff and patients to ensure efficient service.

Qualifications

• Well developed administration skills and scheduling experience.
• Excellent communication with staff, patients and families.
• Welcoming, professional customer service approach.
• Proficient with Microsoft Office and data entry.
• Strong time management and organisational skills.
• High level of accuracy in data entry.
• Healthcare experience is an advantage but training will be provided.

Responsibilities

• Communicating with staff, patients and their families.
• Organising, preparing and distributing patient records and other documentation.
• Maintaining accurate computer records of patient attendance at clinic.
• Booking appointments for patients.
• Utilising communication tools to ensure clinic runs effectively.
• Data entry.

Skills

Administration skills

Communication

Customer service

Microsoft Office

Time management

Data accuracy

Healthcare exposure (advantage)

Tools

Microsoft Office

Job description

Meade Clinical Centre at Waikato Hospital, Hamilton, invites applications for a Booking Clerk to join the Outpatient Clinics. This full-time permanent role supports smooth clinic operations by booking appointments, preparing patient records, and maintaining accurate attendance data, using Microsoft Office.

You will work Monday to Friday, 40 hours per week, in a fast-paced environment, collaborating with staff and patients to ensure efficient service.