Outpatient Receptionist/Booking Clerk - Meade Clinical Centre

Marketplace; Hamilton; Híbrido; NZD 30 000 - 39 000; Tempo integral

Resumo da oferta

Health New Zealand | Te Whatu Ora Waikato invites applications for a Receptionist and Booking Clerk Reliever at the Meade Clinical Centre. This role supports Outpatient Clinics across several specialties, handling bookings, patient records, and communication with staff, patients and families.

The ideal candidate will have strong customer service, administration experience, and be adaptable to a fast-paced environment. Training in iPM and Te Tiriti principles will be provided.

Qualificações

• Proven administration and computer skills.
• Strong customer service focus with a welcoming manner.
• Ability to organise and prioritise tasks in a busy clinic.

Responsabilidades

• Answer staff and patient enquiries with courtesy and clarity.
• Book and schedule patient appointments across multiple specialties.
• Prepare and distribute patient records and clinic documents.
• Maintain accurate attendance records in the computer system.

Conhecimentos

Customer service

Administration

Appointment booking

Record management

Ferramentas

iPM

Descrição da oferta de emprego

# Outpatient Receptionist/Booking Clerk - Meade Clinical Centre at Health New Zealand - Te Whatu Ora Waikato, Waikato## Mō tēnei tūranga mahi | About this role * **Waikato Hospital*** **Permanent 48 hours per fortnight**Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.**About the Role**We are seeking a Receptionist and Booking Clerk Reliever to join our team within the Outpatient Clinics, Meade Clinical Centre.The role is essential in assisting with the smooth running of the Outpatient Clinics across several different specialities. Duties include but are not limited to:* Communicating with staff, patients and their families.* Organising, preparing and distributing patient records and other documentation.* Maintaining accurate computer records of patient attendance at clinic.* Booking appointments for patients.* Informing patients of requirements for procedures.Click **here** to view the position description.**About the Team**MCC Outpatient Clinic is a busy, fast paced environment providing support to many different specialties.**About Hamilton**Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.For more information on living and working in Waikato click here**About you**The successful applicant will need:* Excellent communication skills with a positive and friendly attitude.* Strong customer service focus.* Proven and demonstrated experience in an administration role and computer skills.* To be innovative and flexible with excellent time management and organisational skills.* To be flexible with working hours. Earliest start time is 7.30am, latest finish time is 5.00pm.* Previous experience in healthcare and iPM would be an advantage but is not essential as training will be provided.* Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.* Experience in upholding Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings.**Working at Health New Zealand**Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community**.** We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. **How to Apply**To apply please click Apply online or apply via our Waikato Careers website by clicking here.All applications must be submitted through our online careers portal before 11:59 pm on **14 September 2026**. If you have any questions about the role, please contact Ekeraam Jones at [e-mail]*We will review applications as received and may proceed with the recruitment process before the closing date of this advert.*