MCC outpatient Booking clerk

Health New Zealand | Te Whatu Ora; Hamilton; On-site; NZD 36,000 - 47,000; Full time

Job summary

Meade Clinical Centre at Waikato Hospital, Hamilton, invites applications for a Booking Clerk to join the Outpatient Clinics. This full-time permanent role supports smooth clinic operations by booking appointments, preparing patient records, and maintaining accurate attendance data, using Microsoft Office.

You will work Monday to Friday, 40 hours per week, in a fast-paced environment, collaborating with staff and patients to ensure efficient service.

Qualifications

• Well developed administration skills and scheduling experience.
• Excellent communication with staff, patients and families.
• Welcoming, professional customer service approach.
• Proficient with Microsoft Office and data entry.
• Strong time management and organisational skills.
• High level of accuracy in data entry.
• Healthcare experience is an advantage but training will be provided.

Responsibilities

• Communicating with staff, patients and their families.
• Organising, preparing and distributing patient records and other documentation.
• Maintaining accurate computer records of patient attendance at clinic.
• Booking appointments for patients.
• Utilising communication tools to ensure clinic runs effectively.
• Data entry.

Skills

Administration skills

Communication

Customer service

Microsoft Office

Time management

Data accuracy

Healthcare exposure (advantage)

Tools

Microsoft Office

Job description

• Meade Clinical Centre, Waikato Hospital campus
• Permanent full time 80 hours per fortnight
• Monday to Friday
• Fantastic opportunity for a strong administrator to join our dedicated team at Meade Clinical Centre!

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We have a great opportunity for a Booking Clerk to join our team within the Outpatient Clinics at Meade Clinical Centre (MCC), Waikato Hospital campus in Hamilton. This is a full time Permanent position working 40 hours per week Monday to Friday.

The role is essential in assisting with the smooth running of the Outpatient Clinics across several different specialities.

Key responsibilities:

• Communicating with staff, patients and their families
• Organising, preparing and distributing patient records and other documentation
• Maintaining accurate computer records of patient attendance at clinic
• Booking appointments for patients
• Utilising communication tools available to ensue clinic runs effectively and efficiently
• Data Entry

Click here to view the position description

About the Team/Service

MCC Outpatient Clinic is a busy, fast paced environment providing support to many different specialties.

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

For more information on living and working in Waikato click here

About you

The successful applicant will need to be able demonstrate the following:

• Well developed administration skills, with previous experience scheduling or booking appointments
• Excellent communication skills with a positive and friendly attitude.
• A welcoming and professional approach with a strong focus on customer service
• Strong computer literacy and confidence using Microsoft products
• Excellent time management and organisational skills
• High level of accuracy with data entry
• Enjoys working in a diverse and busy environment
• Previous experience in healthcare setting would be an advantage but is not essential as training will be provided.
• An understanding of the significance of and obligations under Te Tiriti o Waitangi, including how to apply Te Tiriti principles in a meaningful way in your work

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

All applications must be submitted through our online careers portal before 11:59 pm on 22 November 2026.

Job details

Job Reference:

Job Reference: WAI32757

Location:

North Island - Waikato - Hamilton

Job type:

Job type: Permanent Full time

Expertise:

Non-clinical - Administration - Administration