Operations & Swarm Lead: Store Efficiency & Team Coaching

Woolworths Group; Hamilton; On-site; NZD 65,000 - 85,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder support program

Global career opportunities

Job summary

Woolworths Group in Hamilton, New Zealand, is seeking an enthusiastic operations coordinator to manage daily workflow, lead the swarm, and ensure shelves and deliveries meet our standards.

You'll work closely with your Team Leader, cover weekend/evening shifts, and help drive store leadership and a safe, collaborative environment within a global retail group.

This role offers opportunities to learn, grow, and contribute to better experiences for customers across our NZ stores.

Qualifications

• Experience in operations or retail process management.
• Ability to lead teams and train staff.
• Comfort with weekend/evening shifts.

Responsibilities

• Execute Operations & Stock Management: ensure timely routines and oversee teams to stock shelves and manage deliveries.
• Team Leadership & Development: lead on‑the‑job training and coaching for team members.
• Maintain Store Standards: ensure evening team meets standards and manage overstocks.
• Resolve Issues Proactively: elevate process issues to the Function Lead for resolution.
• Contribute to Store Leadership: act as Acting Store Manager on shifts and support collaboration.

Skills

Process Excellence

Team Leadership

Collaboration

Communication

Adaptability

Weekend Shifts

Job description

Woolworths Group in Hamilton, New Zealand, is seeking an enthusiastic operations coordinator to manage daily workflow, lead the swarm, and ensure shelves and deliveries meet our standards.

You'll work closely with your Team Leader, cover weekend/evening shifts, and help drive store leadership and a safe, collaborative environment within a global retail group.

This role offers opportunities to learn, grow, and contribute to better experiences for customers across our NZ stores.