Operations Support Coordinator

Integrated Maintenance Group; Rotorua; On-site; NZD 34,000 - 44,000; Part time

Job summary

Integrated Maintenance Group in Rotorua is hiring a part-time Operations Support Coordinator. This role covers administration, sales order processing, and operational support across Kinleith and Rotorua, with 15–20 hours per week spread across five days, Monday to Friday.

You’ll dispatch orders, handle customer enquiries, assist the Regional Manager with reporting and invoicing, and help with site administration and project tracking.

Qualifications

• Experience in administration, operations or customer service.
• Comfortable using computer systems and data entry.
• Strong communication skills and a collaborative mindset.

Responsibilities

• Process and dispatch customer sales orders.
• Act as the first point of contact for customer enquiries.
• Support the Regional Manager with reporting, data entry and coordination across Kinleith and Rotorua.
• Assist with invoicing, job tracking and financial coding.
• Provide branch support, from site administration to vehicle and field tasks.
• Proactively solve problems to keep operations moving on the floor.

Skills

Administration

Operations

Customer service

Data entry

Communication

Team player

Problem solving

Tools

MS Office

CRM systems

Job description

Based in Rotorua | Supporting Kinleith & Rotorua
15–20 hours per week | Monday to Friday

Be the go-to problem solver that keeps our operations running smoothly.

We’re looking for a part-time Operations Support Coordinator who thrives on variety, works well on the ground with the team, and provides vital support to our Southern Regional Manager, who oversees two busy branches.

This is a part-time role working 15–20 hours per week across five days, Monday to Friday.

About the Role

This is a mix of administration, sales order processing, and operational support. One moment you’ll be sending out customer orders, the next you’ll be helping the Regional Manager with reporting, data entry, or supporting teams across Kinleith and Rotorua.

It’s not a desk-only role. We need someone who’s proactive, flexible, and ready to jump in wherever problems need solving.

What You’ll Do

• Process and dispatch customer sales orders.
• Act as the first point of contact for customer enquiries.
• Support the Regional Manager with reporting, administration, and coordination across three branches.
• Assist with invoicing, job tracking, and financial coding.
• Provide branch support, from Work Packs to vehicles and site administration.
• Step in to solve problems and keep operations moving on the floor.

What We’re Looking For

• Experience in administration, operations, or customer service.
• Confident with systems and strong computer skills.
• Flexible and adaptable, and comfortable juggling changing priorities.
• A practical problem-solver who enjoys variety in their day.
• Strong communication skills and a team-player attitude.

Hours of Work

This is a part-time position working 15–20 hours per week, spread across five days, Monday to Friday.

Why Join Us?

At IMG, we’re a trusted name in engineering and maintenance services across New Zealand. Joining our team means being part of a company that values collaboration, continuous improvement, and working smarter.