Operations Manager

Recruitment Studio; New Zealand; Hybrid; NZD 51,000 - 73,000; Part time

Benefits offered by this job

Parking covered

Part-time schedule

WFH flexibility

Small, values-driven team

Job summary

Recruitment Studio is seeking a part-time operations lead for a boutique homecare provider in Auckland. You will run day-to-day operations, recruit caregivers, and support the GM with client and caregiver relationships while handling onboarding, compliance, and light invoicing.

The role offers Tues-Fri 8:30am-4pm (28 hours), with occasional WFH flexibility, and a close-knit team focused on delivering quality in-home care across Auckland.

Qualifications

• Experience in an operations, coordination, or management role.
• Comfortable working in a small business environment where you wear multiple hats.
• Comfortable with digital systems such as SharePoint, Deputy, PayHero or Karmly.
• A warm, likeable people-person who builds trust easily.
• Calm, organised, and able to exercise good judgement independently.
• Aged care, disability, or medical industry background helpful but not essential.

Responsibilities

• Run the day to day operations and act as the senior office presence on your days.
• Step in for the GM when unavailable.
• Client-facing when needed, proactive check-ins with clients, families and caregivers.
• Recruiting and interviewing caregivers, onboarding and compliance checks.
• Some finance and invoicing responsibilities, plus general office admin and record-keeping.
• Maintain a steady, problem-solving pace with a hands-on approach.

Skills

Operations

Coordination

People skills

Digital systems

Small business

Aged care background

Tools

SharePoint

Deputy

PayHero

Karmly

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Run the day to day for a well-loved homecare business
• Recruit caregivers, build client relationships and support the GM
• Part-time, Tues - Fri, $45ph, flexibility on offer

• Run the day to day for a well-loved homecare business
• Recruit caregivers, build client relationships and support the GM
• Part-time, Tues - Fri, $45ph, flexibility on offer

About my client

• Our client is a boutique, values-led homecare provider based in Parnell
• They support around 40 clients across Auckland with in-home care, delivered by a team of 60 contracted caregivers and 4 employees
• A close-knit, down to earth team where everyone cares about doing right by clients
• The GM is moving into a more strategic focus and needs a trusted right hand to run things day to day
• Industry experience (aged care, disability, or medical) is a bonus but not essential, the right attitude matters most

About the role

• Working Tues to Fri, 8:30am - 4pm (28 hrs pw), you'll be the senior presence in the office on your days
• You'll manage day to day operations, stepping in for the GM when she's away or unavailable
• Client-facing when needed, proactive check-ins with clients, families and caregivers to keep relationships warm and trusted
• You'll be involved in recruiting and interviewing caregivers, along with onboarding and compliance checks
• Some finance and invoicing responsibilities, plus general office admin and record-keeping
• The pace is steady rather than high pressure, more reactive problem-solving than constant busyness

Benefits

• $45ph with parking costs covered
• Part time hours - Tuesday to Friday
• Occasional WFH flexibility
• Join a small, values-driven team making a real difference in people's lives

Skills and Experience

• Experience in an operations, coordination, or management role
• Comfortable working in a small business environment where you wear multiple hats
• Confident with digital systems - experience with SharePoint, Deputy, PayHero, or Karmly a plus
• A warm, likeable people-person who builds trust easily
• Calm, organised, and able to exercise good judgement independently
• Aged care, disability, or medical industry background helpful but not essential

We are committed to finding the best candidates for our recruiting roles and ensuring equity in associated remuneration and reward. We actively seek applications from our diverse Aotearoa community. We foster inclusive practices that encourage people to be themselves. Please, let nothing stand in your way if you believe this is your dream job—we want to hear from you.