Homecare Coordinator, Hamilton

Medcall Health Personnel; Hamilton; On-site; NZD 48,000 - 56,000; Full time

Job summary

Medcall Health Personnel is seeking a capable administrator to support our Hamilton team during a maternity leave. The role is a fixed-term contract of 7 months, requiring 40 hours per week from Monday to Friday, based in Hamilton, North Island.

You will interact with clients, coordinators and healthcare professionals to ensure smooth rostering and high-quality service delivery. Successful candidates will have excellent phone manners, strong customer service focus, and solid computer skills.

Qualifications

• Requires strong phone etiquette and customer service focus.
• Solid computer skills and basic healthcare knowledge are desirable.
• Able to work well in a team and maintain organisation and attention to detail.

Skills

Phone manner

Customer service

Computer skills

Healthcare sector knowledge

Team player

Organisation

Attention to detail

Problem solving

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Medcall Health Personnel – Hamilton, North Island

What we do:

Care on Call (NZ) Limited supports clients referred to us by organizations such as ACC, MOH, hospitals, community services and privately. Our clients come to us for a number of reasons, such as for some short term help with their home management/house work whilst they recover from injury through to 24/7 care and support or to quietly be alongside families and clients at the end of life. Our group of companies includes Care on Call, Florence Nightingale and Medcall.

What is awesome about what we do:

This is a unique business where we work together, with our Nurses, funders, clients, their family/whanau, local GP's and other healthcare professionals to do what we can to improve other people's lives.

We are a 24/7 nationwide business, and have a team of caring, capable and well trained coordinators booking shifts, managing changes in rosters and organising staff throughout our NZ offices.

This position is to cover maternity leave.

• Fixed term - 7 month contract.
• 40 hours per week.
• Until April 2027

The skills we are looking for are:

• awesome phone manner
• customer service focus
• excellent computer skills
• knowledge of the healthcare sector a huge bonus
• wanting to be part of a team and company who helps others
• organisation
• attention to detail
• problem solving!

You will need to have a current work visa / legal right to work in NZ.

Additional information

• Fixed term - maternity cover - April 2027
• Mon-Fri - 40 hours per week
• Supporting and emplowering of people living with disability