Operations Coordinator

Presco Hire Limited; Hawera; On-site; NZD 45,000 - 65,000; Full time

Job summary

Presco Hire Limited in Hawera is seeking an organised administrator to manage multiple projects, orders, and CRM tasks from our Hawera branch. The role requires initiative, accuracy, and a proactive service mindset.

You will handle daily operations, coordinate equipment delivery, and collaborate with the sales team to fulfil rental requests while maintaining health and safety compliance. Monday to Friday, 7am–5pm, in-house at Hawera.

Qualifications

• Able to self-manage and take a systematic approach to workloads.
• Strong customer-first mindset with telephone interactions.
• Excellent organisational skills and attention to detail.
• Positive team player who contributes to the team dynamics.

Responsibilities

• Process orders and purchase orders and source with suppliers’ specific equipment.
• Maintain CRM system and document all transactions.
• Source and supply rental requests.
• Arrange delivery and collection of equipment.
• Address customer inquiries with friendly, professional solutions.
• Ensure accuracy and strong computer skills in operations support.
• Review processes and systems and suggest improvements.
• Collaborate with customer service and sales teams.
• Support Health & Safety procedures.
• Perform daily, weekly, and monthly administrative tasks.

Skills

Customer service

Organisational skills

Team player

Tech proficiency

Excel

Word/Outlook/MS Teams

Tools

Excel

Word/Outlook/MS Teams

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking someone who enjoys a fast-paced varied role with strong computer skills and the ability to manage multiple projects at once. The position would suit you if you like being integral to a business where you can use your initiative and be proactive. Based in our Hawera branch working Monday to Friday 7am to 5pm. This is a complex and vital role to our continued success.

About the Role:

Dealing nationally for the day-to-day operations that ensure daily operations are completed smoothly. You will be responsible multiple projects, ensuring that they continually moving forward.

Key Responsibilities:

• Deal with orders and purchase orders and source with suppliers’ specific equipment
• Keep updated the CRM system and document all transactions
• Go over and above to source and supply all rental requests
• Arrange delivery and collection of equipment
• Address customer inquiries, offering solutions with a friendly and professional attitude
• Accuracy and great computer skills are a must, in partnership with a fantastic service mindset.
• Continually review processes and systems and make recommendations as needed
• Collaborate with our customer service and sales teams
• Support and ensure compliance with Health and Safety procedures
• Perform daily, weekly, and monthly administrative tasks

About You:

• Able to self-manage and take a systematic approach to managing workloads
• Enjoying working in a busy environment and enjoy interacting with customers over the phone, resolving queries with patience and a customer-first mindset
• You’re always looking for ways to improve customer service and ensure the best outcomes for everyone
• Excellent organisational skills, attention to detail, and a natural affinity for creating order are second nature to you
• You are a positive team player, encouraging your team to work together and contribute positively to the team dynamic
• You're comfortable with technology, including intermediate proficiency in Excel, Word, Outlook, and MS Teams

About Presco:

We challenge the status quo in the rental industry, with a goal to become New Zealand’s most dominant rental supplier in general hire. We are an enthusiastic bunch, and always looking at ways to train, and promote our staff. The opportunity is what you make it.

Presco Hire is a well-respected and long serving business. We have a great team and encourage our staff to be the best they can with vocational and personal training opportunities (both in-house and external). Presco Hire is part of the larger Presco brand including Presco Environmental.

• R: Respect and Appreciation shown to all
• C: Customer is Key
• O: Opportunity shown through Continuous Improvement

If you enjoy creating calm and thrive in busy environments, this could be the right role for you.