Operations & Administration Assistant

ACE; Auckland; On-site; NZD 42,000 - 54,000; Full time

Job summary

Jora New Zealand is seeking an administrator to provide daily support for a transport and workshop business in Auckland. The role includes managing bookings, records, communications, and compliance while aiding staff coordination and day-to-day operations including HR and H&S.

You will handle calls, emails, and paperwork, keep driver and vehicle records up to date, and assist with inductions, rostering, and interview coordination in a busy environment.

Qualifications

• Reliable, punctual and positive.
• Organised and able to finish what you start.
• Confident using Word, Excel and email.
• Clear and professional on the phone and in writing.
• Comfortable in a busy transport and workshop environment.
• Able to use initiative, work in a team and ask for help when needed.

Responsibilities

• Assisting with daily job bookings, updates and operational paperwork.
• Answering telephone calls and emails and directing enquiries to the appropriate person.
• Keeping driver, vehicle, training and compliance records up to date.
• Taking an active role in promoting and supporting health and safety across the business.
• Following up pre-start checks, defect forms, workshop job cards, licences and renewals.
• Assisting with rosters, timesheets, leave records and staff onboarding.

Skills

Word

Excel

Email

Organization

Tools

MS Word

MS Excel

Email client

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

This role involves providing administrative and operational support to a transport and workshop business. You will manage daily job bookings, records, communications, and compliance documentation while supporting staff coordination and day-to-day operational functions including HR and H&S.

Key responsibilities

• Assisting with daily job bookings, updates and operational paperwork
• Answering telephone calls and emails and directing enquiries to the appropriate person
• Keeping driver, vehicle, training and compliance records up to date
• Taking an active role in promoting and supporting health and safety across the business
• Following up pre-start checks, defect forms, workshop job cards, licences and renewals
• Assisting with rosters, timesheets, leave records and staff onboarding
• Contacting job applicants and arranging interviews when required
• Preparing forms, spreadsheets, reports and meeting notes
• Maintaining task lists and reminding team members about outstanding actions
• Supporting practical HR functions, including inductions, employee documentation, training

About you

• Reliable, punctual and positive
• Organised and able to finish what you start
• Confident using Word, Excel and email
• Clear and professional on the phone and in writing
• Comfortable in a busy transport and workshop environment
• Able to use initiative, work in a team and ask for help when needed
• Previous administration or transport experience would be helpful, but the right attitude and ability is most important