Operational Support Specialist - Public Sector Impact

CGR Services; Wellington; On-site; NZD 61,000 - 67,000; Full time

Benefits offered by this job

Flexible work

Career development

Staff benefits

Job summary

NZQA is seeking an Operational Support Officer in Wellington to provide high-quality administrative and operational support for efficient service delivery. You will work closely with stakeholders, coordinate workflows, maintain records, and contribute to continuous improvement initiatives.

The role emphasizes accuracy, proactive communication, and the ability to manage multiple priorities in a public sector environment. Flexible and supportive working arrangements may be available.

Qualifications

• Experience in administration or operational support.
• Strong written and verbal communication.
• High level of accuracy and attention to detail.

Responsibilities

• Provide administrative and operational support across the organisation.
• Coordinate and monitor operational processes and activities.
• Maintain accurate records, databases, and documentation.
• Respond to internal and external enquiries professionally.
• Prepare reports, correspondence, and business documents.
• Support data collection, monitoring, and reporting activities.

Skills

Organisational skills

Time management

Communication skills

Prioritisation

Collaborative approach

Tools

Microsoft Office

Job description

NZQA is seeking an Operational Support Officer in Wellington to provide high-quality administrative and operational support for efficient service delivery. You will work closely with stakeholders, coordinate workflows, maintain records, and contribute to continuous improvement initiatives.

The role emphasizes accuracy, proactive communication, and the ability to manage multiple priorities in a public sector environment. Flexible and supportive working arrangements may be available.