Office Manager

Wellington Glass and Mirror Ltd; Upper Hutt; On-site; NZD 65,000 - 80,000; Full time

Job summary

Wellington Glass and Mirror Ltd in Alicetown, Lower Hutt, seeks an Office Manager to provide high‑quality administrative, financial and systems support to enable efficient business operations. The role supports the General Manager and management team, coordinating key office processes and maintaining records.

Duties include reporting, KPI preparation, supplier invoicing with Xero, bank reconciliations, credit control, H&S documentation, and keeping the showroom and office tidy and compliant.

Qualifications

• Minimum 2 years in office management or senior administrative role.
• Strong organisational skills and ability to prioritise deadlines.
• Experience with business systems and improving efficiency.
• Numeracy, precision and attention to detail.
• Proven communication with a wide range of stakeholders.
• Discretion handling confidential information.
• Experience with CRM systems is desirable.

Responsibilities

• Provide general administrative and coordination support to the General Manager, including preparation of reports, meeting materials, correspondence and follow-up of agreed actions.
• Assist with KPI, operational and management reporting preparations.
• Code accounts-payable invoices to the correct account in Xero.
• Complete bank reconciliations daily and ensure credit card receipts are filed.
• Monitor customer accounts and undertake routine credit control on overdue invoices.
• Maintain health and safety documentation and training records.
• Prepare, attend, and record minutes for monthly H&S meetings.
• Ensure the office and showroom are clean, tidy and attractively presented.

Skills

Organisational skills

Numeracy and precision

Communication with stakeholders

Managing multiple priorities

Discretion with confidential info

MS Office proficiency

CRM system experience (desirable)

Tools

CRM systems

Smart Glazier

Xero

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Wellington Glass and Mirror Ltd – Alicetown, North Island

The Office Manager provides high-quality administrative, financial and systems support to enable the efficient operation of Wellington Glass & Mirror (WGM). The role supports the General Manager and management team, coordinates key office and accounting processes, maintains the integrity of business systems and records, and provides administrative coordination of the company's health and safety (H&S) systems.

Key responsibilities

• Provide general administrative and coordination support to the General Manager, including preparation of reports, meeting materials, correspondence and follow-up of agreed actions
• Assist with the preparation and collation of KPI, operational and management reporting
• Check cost on supplier invoices against purchase orders, resolve discrepancies and enter invoiced amounts in Smart Glazier
• Code accounts-payable invoices to the correct account in Xero
• Complete bank reconciliations daily to current and credit card accounts and ensure all credit card receipts are filed
• Monitor customer accounts and undertake routine credit control and follow-up of overdue invoices
• Maintain records of completed servicing, inspections, training and other H&S compliance documentation
• Maintain accurate records of all health and safety training for all staff and advise when refresher training is due
• Prepare, attend, and record minutes for monthly H&S meetings
• Ensure the office and showroom are clean, tidy and attractively presented at all times

About you

• At least 2 years' experience in an office management, executive assistant, or senior administrative role
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• An interest in business systems and improving efficiency
• A high level of numeracy, precision, and attention to detail
• Proven ability to communicate positively and effectively with a wide range of stakeholders
• Ability to be calm under pressure, managing changing priorities
• Proficiency in MS Office applications, email, and the internet
• Demonstrated ability to handle confidential information with discretion
• Experience as a system administrator for business software platforms including CRM (desirable)

About us

Wellington Glass and Mirror (WGM) has been serving the Wellington region for decades, delivering quality glass and glazing solutions across both residential and commercial projects. Based in Alicetown, Lower Hutt, we're a hands‑on, close‑knit team that takes pride in our craft, our customer relationships, and the way we look after each other. We operate across two divisions — Glazing and Retrofit — and we're proud of the reputation we've built for quality, reliability, and doing the job right.

• A full-time, permanent role in a stable, well‑established business
• A friendly, down‑to‑earth team that values your contribution
• Based in Alicetown, Lower Hutt — easy to get to, free parking