Office Junior – Administration & Customer Service

Winger Hamilton; Hamilton; On-site; NZD 42,000 - 52,000; Full time

Job summary

Jora New Zealand is seeking an Office Junior to join the Administration and Finance team in Hamilton. This entry-level role provides broad administrative support across the business and helps keep offices running smoothly.

You will assist with general administration, reception, customer service and basic finance tasks, with opportunities to develop essential workplace skills and a friendly, cooperative team environment.

Qualifications

• NCEA Level 2 or equivalent preferred.
• Business administration qualification beneficial.

Responsibilities

• Provide general administrative support to departments across the business.
• Answer and direct incoming calls professionally.
• Welcome visitors and assist with general enquiries.
• Scan, file and archive documents; maintain records.
• Process payments and supplier invoices; handle basic finance tasks.
• Keep storerooms, reception, kitchens and facilities tidy and stocked.
• Support staff functions and company events.

Skills

Organisational skills

Time management

Communication skills

Customer service

Attention to detail

Prioritisation

Teamwork

Confidentiality

Adaptability

Initiative

Education

NCEA Level 2 or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Office Junior – Administration & Customer Service

Are you organised, approachable and eager to begin or develop your career in administration?

We are looking for an enthusiastic Office Junior to join our Administration and Finance team in Hamilton. This varied, entry-level role provides administrative support across the business and helps keep our offices running smoothly.

You will assist with general administration, reception, customer service, office supplies and basic finance tasks. You will also coordinate consumables across our branches and help maintain a professional, welcoming workplace.

Your responsibilities will include:

• Providing general administrative support to departments across the business

• Answering and directing incoming telephone calls professionally

• Welcoming visitors and assisting with general enquiries

• Scanning, filing and archiving electronic and hard-copy documents

• Completing data entry and maintaining accurate company records

• Photocopying, printing and binding documents

• Processing customer payments and supplier invoices

• Paying and invoicing tolls and fines

• Keeping storerooms, reception areas, kitchens and staff facilities tidy and well stocked

• Identifying opportunities to reduce costs and minimise excess stock

• Assisting with staff functions, morning teas and company events

• Supporting special projects and other team members when required

• Following company health and safety policies and reporting hazards promptly

About you

You will be dependable, well presented and willing to learn. You will enjoy helping others, take pride in keeping things organised and be confident using your initiative.

Ideally, you will have:

• Strong organisational and time-management skills

• Excellent communication and customer-service skills

• A high level of accuracy and attention to detail

• The ability to prioritise tasks and meet deadlines

• A positive, professional and helpful attitude

• Good computer skills, including Microsoft Word, Excel and Outlook

• The ability to work collaboratively with staff, customers and suppliers

• Reliability, punctuality and a commitment to confidentiality

• A practical, adaptable approach to changing priorities

• Previous administration or customer-service experience would be an advantage, but it is not essential. An NCEA Level 2 qualification or equivalent is preferred, while a qualification in business administration would be beneficial.

• Clean full NZ Driver license and clean Criminal History

Why join us?

This is an excellent opportunity to gain broad, practical experience in administration, customer service and finance support within a busy, multi-branch organisation. You will work with a supportive team and have the opportunity to learn, take ownership of your responsibilities and build valuable workplace skills.

If you are proactive, dependable and ready to start your administration career, we would love to hear from you.