O2C Finance Administrator — Hybrid, Process Improvement

University of Auckland; Auckland; Hybrid; NZD 62,000 - 67,000; Full time

Benefits offered by this job

Five weeks’ annual leave per annum

Hybrid model (office & remote)

Career development courses

Job summary

The University of Auckland's Shared Transaction Centre (STC) is seeking an STC Administrator (O2C) to manage accounts receivable processes and customer inquiries in a busy, high‑volume environment. You’ll work with internal and external stakeholders to ensure accurate, timely AR/O2C transactions and support process improvements.

Key requirements include ERP experience (PeopleSoft) and strong Excel skills, excellent organizational abilities, and a commitment to policy, control, and compliance.

Qualifications

• Experience in accounts receivable/O2C processes.
• Proven ability to maintain policy compliance in transactions.
• ERP experience with Excel proficiency.
• Ability to work in a high-volume environment with accuracy.

Responsibilities

• Interpreting stakeholder requests and providing clear, expert advice for policy compliance.
• Managing customer setup, invoice requests, credit notes, and reconciliations.
• Investigating and resolving complex billing and payment issues to reduce errors.
• Carrying out daily banking reconciliations and month-end tasks across multiple sources.

Skills

Organisational skills

Analytical skills

Excel proficiency

ERP experience

PeopleSoft

Customer-focused

Problem-solving

Policy & compliance

Tools

PeopleSoft

Job description

The University of Auckland's Shared Transaction Centre (STC) is seeking an STC Administrator (O2C) to manage accounts receivable processes and customer inquiries in a busy, high‑volume environment. You’ll work with internal and external stakeholders to ensure accurate, timely AR/O2C transactions and support process improvements.

Key requirements include ERP experience (PeopleSoft) and strong Excel skills, excellent organizational abilities, and a commitment to policy, control, and compliance.